Job Description

The Young Adult Patient Navigator will assist with the management, development, operations, and growth of the HomeGoods Young Adult Lounge at Dana-Farber?s Longwood Campus. The Lounge provides a physical meeting space to allow our patients to connect with peers also receiving care at DFCI, as well as an opportunity to be informed of YA resources and research opportunities available at DFCI. The YA Navigator will develop programming to enhance peer-to-peer interactions for young adults using the Lounge during the day.  The YA Navigator will also manage and coordinate the off-hours use of the space for YA activities.

The YA Patient Navigator will report to the Program Manager of the Young Adult Program (YAP) and work closely with YAP Director Dr. Cristina Pozo-Kaderman as well as the co-medical directors of the Center for Adolescent and Young Adult Oncology (CAYAO), Drs. Frazier and LaCasce.

The YA Patient Navigator will work primarily on-site at the Dana-Farber Longwood location. This role requires flexibility to work some evening and weekend hours to support events. 

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

• Manage day-to-day operations of the Young Adult Lounge
• Plan and organize programs in the Young Adult Lounge
• Provide individualized introductions of the YA resources available at DFCI and facilitate referrals.
• Facilitate peer-to-peer interactions.
• Assist with other YA educational events, such as annual Young Adult Conference, or support groups.
• Assist with ongoing program evaluation and outreach.
• Collaborate and communicate as necessary with medical team to support patient care.

Minimum Qualifications: 

• Bachelor?s degree or higher in a healthcare related field

Preferred Qualifications: 

• Prior health education or clinical patient experience is preferred

Knowledge, Skills and Abilities Required:

• Must have excellent written, verbal communication, and interpersonal skills, with understanding of importance of confidentiality and sensitivity to diverse groups.
• Ability to relate effectively in-person and on the telephone to diverse groups of patients, families, community members, physicians, nurses, and researchers.
• Strong teamwork and collaboration skills
• Strong organizational skills and ability to prioritize and work independently.
• Attention to detail and follow through, critical thinking, and problem-solving abilities.
• Position requires ability to use computers frequently and multiple programs including Microsoft Office, Outlook, Internet, database development and maintenance, and Mass General Brigham hospital system.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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About Dana-Farber Cancer Institute

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

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