Job Description

This position ensures timely workflow and completion of the work within a specific labor group or process. This position continuously engages with associates in a particular labor group and provides feedback to management daily to achieve customer expectations. This is a working lead position which means you must be able to perform the position responsibilities while working within the assigned labor group.

Responsibilities:

• Ensure all safety policies and procedures are being adhered to within the assigned labor group daily.
• Ensure all quality and accuracy standards are being maintained within the assigned labor group daily.
• Ensure timely completion of workload within the assigned labor group based on volume and available resources.
• Provide timely performance reports to supervisor on associates within assigned labor group.
• Provide timely feedback to supervisor on overall progress of the work area throughout the day.
• Notify supervisor of impeding factors to work completion based on volume and available resources.
• Follow up on outstanding issues within the assigned labor group to ensure timely resolution.
• Take corrective action within assigned labor group to alter or mitigate events that impact safety, productivity, or quality negatively.
• Identify and address non-compliant behaviors within assigned labor group to ensure company and customer expectations are being kept.
• Provide timely and supportive feedback to associates within the assigned labor group in accordance with company policies and procedures.
• Provide daily summaries at the end of shift detailing current work status of assigned area based on key operating criteria within the work area.
• Assist supervisor in assessing work area and assigned labor group for continuous improvement for work productivity and quality standards.
• Ensure timely implementation and support of all new policies and procedures introduced within the assigned work area or labor group.

Qualifications:

• Ability to teach, train, and develop associates within a particular labor group to maintain standards in safety, productivity, as well as quality is critical
• Must possess proficient communication, computer, and time management skills
• Excellent customer service, problem solving and decision-making skills desired
• Strong verbal & written communication skills required
• Ability and availability to work extended hours including nights and weekends as needed by the customer
• Ability to maintain a high level of accuracy in preparing and entering information
• Diploma or GED Equivalency
• Prior RF Unit Experience preferred

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short- & Long-Term Disability, Health Savings Account, Life Insurance 

Paid Time Off

Holidays, Birthday, Wellness Day, Vacation & Sick Time

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program 

Covenant Logistics is an Equal Opportunity Employer 

M/F/Disability/Veteran

VEVRAA Federal Contractor

Job Tags

Similar Jobs