Job Description

VOICE NETWORK ENGINEER

DIRECT HIRE - GC/USC ONLY - No sponsorship

NYC - On-site hybrid

The Team

The Global Network Engineering team is responsible for the design, engineering, and implementation of A&M’s switch and routed global network infrastructure with a focus on stability, security, automation, and innovation. We are seeking to hire a talented Senior Voice Network Engineer to join our team. The Senior Voice Network Engineer will be responsible for the engineering and deployment of the Core Network across the Global WAN and LAN consisting of regional campuses, cloud colocation connectivity, and data center interconnects.

How you will contribute

• Provide operational support to international and domestic networks
• Lead and complete projects (big or small)
• Consistently analyze application and bandwidth requirements and provide recommendations to meet requirements
• Consistently monitor network health conditions and pro-actively take action to avoid issue escalation.
• Deploy, scale and automate our network across multiple global offices/datacenters in both new and existing locations.
• Document standard operating procedures, diagrams, and training materials for use by the teams
• Review and implement changes on the network, following change management process (ITIL)
• Serves as key resource for infrastructure and application problem determination and resolution
• Utilize internal monitoring tools to pro-actively optimize network infrastructure and/or catch and fix issues before it arises.
• Must be a self-starter with the ability to work well in a team environment
• Extensive experience configuring, deploying, and troubleshooting platforms and technologies including but not limited to the following:
  • Layer2/3: 3650, 9300, 9500, Nexus 9K, ASR, ISR, VSS, Stacking
  • Firewalls: ASA firewalls 55xx Series and Firepower 11X, 21xx & 41xx, FMC, AnyConnect VPN
  • Routing Protocols: BGP, OSPF
  • Authentication Protocols – AAA, RADIUS, TACACS, ISE
  • Load Balancer: F5 LTM/APM/ASM
  • Network Management: Cisco Catalyst Center (DNA), SolarWinds
  • Voice: Cisco Unified Collaboration
  • Wireless: Meraki, Eakhau

Qualifications

Configure, and troubleshoot Cisco voice solutions including:

• Cisco Unified Communications Manager (CUCM)
• Cisco Unity Connection (Voicemail)
• Cisco Voice Gateways (routers and switches)
• Dial plans and call routing rules
• Voice protocols such as SIP, H.323, MGCP, and SRTP
• Quality of Service (QoS) and network traffic prioritization

• Experience engineering and supporting large scale enterprise wireless infrastructure is a plus.
• Experience with supporting co-located networks, Cloud Service Providers and Azure.
• Design/implementation experience with SDWAN technologies
• Cisco CCNA/CCNP or other network engineer certifications preferred

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