Job Description

Job Title: Business Analyst - SAP

Location: ATLANTA, GA (Hybrid)

Primary Skills: Business Analysis

REQUIREMENTS:

• 5+ years BSA / Systems Troubleshooting Analyst or similar role
• 1+ year Supply Chain Operations
• 2+ years relevant SAP functionality experience
• Process knowledge in the following modules: MM, IM, SD (required)
• 2 years relevant SAP S4, SAP Ariba technical and/or functional knowledge (preferred)
• Ability to lead the identification, development and implementation of process and system improvements in functional area of responsibility.
• Associate's degree or equivalent work experience (required)

POSITION OVERVIEW:
The Business Systems Analyst supports under Management Systems, NAOU's Supply Chain Transformation Organization. As a System Troubleshooting specialist, the resource is responsible for diagnosing and resolving technical issues within our systems and ensuring seamless operations.

KEY ACTIVITIES INCLUDE:

• Support on project deployment of information systems to new 3P partners (SAP ECC P08, SAP S4, SAP Ariba and EDI)
• Identify and analyze system identified errors
• Issue triage and determining root cause of the problem
• Provide suggestions to implement troubleshooting strategies and collaborate with cross-functional teams to identify system vulnerabilities
• Monitor system performance and conduct regular sample testing to proactively identify potential issues yet to occur.
  
  

FUNCTION RELATED ACTIVITIES/KEY RESPONSIBILITIES:

• Capacity: Collaborate with various NAOU, IT and Supply Chain groups (e.g. Contract Manufacturing, Innovation & Commercialization, Regional Operations, etc.) to support product capacity by deploying technology systems to new and existing copackers and 3P warehouse partners. Project Manage these initiatives through the Planning, Design, Development & Configuration, Testing, Training, Preparation, Go-live and Support phases.
• Business Continuity: Collaborate with various IT groups, Business groups, and 3P partners to ensure business continuity, including system availability, user capabilities, issue triage and resolution, and business process compliance.
• Improvements: Enable productivity increases through solution enhancements, waste reductions, business process standardization and improvements.
• Contour Program: Collaborate with Contour Program Teams to design, develop and deploy SAP S4/HANA and related tools to be used by the third-party copacker and warehouse network. Ensure business requirements are synthesized into clear strategies for new IT systems and business processes.

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