Job Description
Position: System Engineer Location: Chantilly VA
Clearance: TS-SCI With CI Poly
Certifications: Current Security+ before start
Level: T3 Responsibilities: - Troubleshoot and resolve system/operational incidents
- Perform root cause analysis for operational incidents
- Analyze system performance and take corrective actions as needed
- Assist Tier 2 with resolving complex system and end user problems
- Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
- Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
- Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
- Work with deployment and ISP teams to support baseline deployments to operations
- Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur
Requirements/Qualifications: - BS degree and 6 – 8 years of prior relevant experience or Masters with 2 – 4 years of prior relevant experience.
- Strong communication skills, both verbal and written
- Ability to quickly learn new software and IT concepts
- Strong problem solving and decision making skills
- Self-starter with an ability to work in a team environment and independently
- Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
- Experience scripting in a Linux environment using Shell and Bash
- Deep understanding and background in COTS integration and custom code development
Preferred: - Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
- WebLogic
- Linux/UNIX experience
- LDAPs
- PKI authentication
Clearance Requirements* Requires an active Top Secret security clearance upon hire and must meet SCI eligibility. Must be willing and able to obtain a polygraph within the customer’s timeline after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
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