Job Description

Job Summary:

As part of the Telecom Services team, the Telecom Facilities Coordinator will oversee departmental daily activities, manage the vehicle fleet, and manage facilities at the WDW Communications Center (WCC). 

The Telecom Facilities Coordinator will work with all departments of Telecom Services to provide oversight and guidance on building access, cast activities, building maintenance, and the stocking and disbursement of general supplies.

Responsibilities:

• Communicate effectively to identify, evaluate, and prioritize cast needs and requirements

• Ensure departments within Telecom comply with daily process for ordering supplies

• Research, validate and approve access to Telecom facilities, warehouse, and technical areas

• Schedule and manage maintenance activities

• Audit and maintain vehicle fleet of 90+ vehicles

• Oversee the use and security of all Telecom vehicles

• Author and distribute Weekly On-Call Duty Report

• Update and distribute Telecom’s Annual Hurricane Preparedness Plan

• Liaison all uniform/costuming activities with the vendor Cintas

• Coordinate and plan quarterly cast celebration events

• Schedule and Co-ordinate Maintenance/Repairs as needed on campus

Basic Qualifications:

• 4+ years customer service experience

• Demonstrated problem solving and coordination skills

• Ability to adapt quickly, adjust to changes in business needs, work independently, take ownership, and work in a flexible team environment

• Able to take initiative and work on multiple initiatives at one time

• Proficient with MS Office Suite programs such as MS Excel and PowerPoint

• Attentive to details, strong verbal and written communication skills, as well as telephone etiquette

• Responsible and independent

• Proven organizational skills

Preferred Qualifications:

• Previous experience with building management and maintenance

• Knowledge of Disney vehicle Fleet Management processes

• Experience with Disney access control

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