Note: By applying to the technical writer posting, recruiters and hiring managers across the organization hiring technical writers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
We are seeking experienced technical writers to join our team in Content Experience (CX) that creates content for new technology like generative AI and streamlined user experiences. We’re looking for a technical writer who is comfortable with both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about crafting comprehensive, accurate, approachable content for an admin, end user, or developer audience to help them understand and connect with sophisticated technical subjects. You enjoy digging into what your audience needs to know to succeed, and collaborating closely with internal developers, and working with other writers to build phenomenal content!
Your Impact:
We work closely with other writers, product managers, engineers, and user experience designers in an Agile development environment to produce in-app assistance, release notes, help, interactive training, and videos for administrators, users, and developers. We’re passionate about innovating and developing solution-oriented content strategies that deliver the right content, the right way, at the right time
Required Skills:
10 + years of technical writing experience
Ability to write clean, concise, and approachable content
Ability to work collaboratively and manage multiple deliverables within tight deadlines
Excellent problem solver.
Experience with CRM applications (Salesforce familiarity a plus)
Superb communication and interpersonal skills
Ability to quickly learn new sophisticated technologies
Experience with source control software
Ability to read, understand, and build short code samples in a variety of programming languages is a plus
Bachelor’s degree in a technical, communications, or writing field, or equivalent experience
Benefits & Perks:
Check out our benefits site which explains our benefits, including wellbeing reimbursement, parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information:
Check out our Salesforce Engineering Site .
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
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