Job Description

Join the Team at d'Ellena Winery & Vineyards!

d'Ellena Winery & Vineyards, formerly the historic Regina Winery, is beginning an exciting new chapter. Our beautiful wine and beer deck, set in a unique park-like oasis, is destined to become a premier destination in Rancho Cucamonga. We are building a team of passionate, service-oriented individuals to create unforgettable experiences for our guests. If you have a love for wine, a gift for hospitality, and want to be part of something special, we invite you to apply.

Position Summary:

As a Tasting Room Hospitality Professional, you are the face and spirit of d'Ellena. You will report to the Wine Deck & Events Manager and are more than a server; you are a storyteller and a guide. Your primary role is to lead guests on a memorable journey through our portfolio of wines and craft beers. You will achieve this by providing warm, attentive, and knowledgeable service, creating a welcoming atmosphere where guests feel valued and eager to return.

What We Offer: A Commitment to Our Team

We believe in valuing our staff and have structured our compensation to attract the very best.

• Pay: A starting wage of $19.00 - $19.25 per hour, plus excellent tips
• Excellent Earning Potential: Supplement your competitive hourly wage with generous tips from our valued guests.
• A World-Class Environment: Work in a beautiful, newly envisioned indoor/outdoor setting.
• Wine Education: Gain hands-on knowledge and deepen your appreciation for wine in a supportive learning environment.
• Generous Discount: Enjoy significant employee discounts on our exceptional wines and merchandise.
• A Positive Culture: Be part of a professional, energetic, and collaborative team.

Your Responsibilities:

• Greet and welcome all guests with genuine enthusiasm.
• Present menus and expertly guide guests through our wine and beer selections.
• Conduct informative and engaging wine tastings, sharing the stories behind our vineyards and winemaking process.
• Take guest orders accurately and efficiently process payments using our POS system.
• Serve beverages, ensuring presentation meets our high standards.
• Act as a brand ambassador, confidently answering questions.
• Maintain the pristine cleanliness and organization of the tasting room, bar service area, and patio areas, including polishing glassware and restocking supplies.
• Assist with the setup and breakdown for private events as needed.
• Uphold all ABC regulations and responsible beverage service standards.
• Other duties as assigned.

Who You Are:

• You have a genuine passion for hospitality and creating positive experiences for people.
• You are a natural communicator-charismatic, professional, and attentive.
• You are a team player with a positive, can-do attitude.
• You are eager to learn about wine and share that knowledge with others.
• You are reliable, punctual, and thrive in a dynamic, fast-paced environment.
• You must be 21 years of age or older.
• You have, or can obtain, a valid RBS (Responsible Beverage Service) Certification and a California Food Handler's Certificate.
• You are able to work a flexible schedule, including weekends, evenings, and some holidays.
• You can stand for extended periods and lift up to 40 lbs. (equivalent to a case of wine).
• Previous experience in a winery, tasting room, upscale restaurant, or craft bar is highly preferred.

Compensation & Benefits:

• This is a full-time, hourly, non-exempt position.
• Paid Time Off (PTO).
• Health and retirement benefits package.
• Generous employee discount on wine and merchandise.

Ready to Join Us?

If you are ready to be a key part of the new d'Ellena legacy, please apply by submitting your resume and a brief note telling us why you would be a great fit for our team.

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