Job Description

Job Description and Duties

This position is located in the city of  Elk Grove .

Under the general supervision of Staff Service Manager I ,  the Support Services Assistant – Interpreter (SSA-I) performs a wide range of interpreting services to support the needs of deaf or hard of hearing employees.  

American Sign Language interpreting for professional meetings, telephone calls, one-on-one meetings, other departmental employees, training sessions, departmental operations, inter-departmental meetings, conferences and public meetings or events. Travel may be required to assist with interpreting assignments outside of DOR’s home office.

May assist employees with miscellaneous work-related tasks. Obtain and utilize resource materials related to the field of interpreting to ensure skills maintenance and/or improvement necessary for the job.

You will find additional information about the job in the .

Working Conditions

As an SSA-I your work schedule is based upon the needs of the employee for whom you act as a reasonable accommodation.  As an intermittent employee you may also be asked to report for work when another SSA-I is absent.  SSA-I positions are always part time with a maximum of 1500 hours per calendar year allowed.

Special Requirements

Include JC#450064 / POS#813-130-9820-901 on your State Application (STD678) in the “Examination(s) or Job Titles(s) for which you are applying” section under the “ Questions ” tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job .

If mailing in an application, include JC#450064  on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
• Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
• Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
• High level of organizational skills and office equipment and processes proficiency;
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
• Knowledge of department's mission and goals;
• Experience communicating with and providing information regarding DOR services to applicants and consumers

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Information

• To obtain list eligibility for the Support Services Assistant (Interpreter) position(s), you must first take the online .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

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