Job Description

The Structured Cabling Installer handles responsibilities related to the installation, repair, and maintenance of cable systems and associated hardware. In this role, your duties require you to use hand and power tools as well as work in small spaces and from various heights. Will be working in Multiple Dwelling Units such as Hotels, and Apartments.

• Install, maintain, and repair CAT5E, CAT6, Fiber Optics, and low voltage cable systems.
• Conduct thorough inspections of cable lines to ensure they are working optimally.
• Troubleshoot and resolve issues related to cable systems, including signal problems, damaged cables, or other technical issues.
• Provide consultation services to clients, advising them on the best cable systems to meet their needs and preferences.
• Perform regular maintenance on cable systems to prevent future issues and ensure optimal performance.
• Work closely with the rest of the team to develop and implement strategies for improving the quality of our cable services.
• Maintain a high level of professionalism and adhere to company standards and regulations at all times.
• Provide exceptional customer service, addressing clients' queries and concerns promptly and effectively.

QUALIFICATIONS

• At least 2 years of experience working with CAT5E, CAT6, Fiber Optics, and low voltage cable systems.
• Proven track record of installing, troubleshooting, and repairing various types of cable systems.
• Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues effectively.
• Strong customer service skills, with the ability to communicate clearly and effectively with clients.
• Knowledge of industry standards and regulations.
• Ability to work well as part of a team, as well as independently.
• High level of professionalism, with a commitment to upholding company standards and values.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Excellent physical condition, as the job may involve lifting heavy equipment and working in tight spaces.
• Valid driver's license, as the job may involve traveling to different client locations.

ENVIRONMENTAL/WORKING CONDITIONS

• TRAVEL NECESSARY based on location(s) supported.

SAFETY EXPECTATIONS
Each employee is responsible for his/her own safety. No task should be completed unless it can be completed safely. Employees will:

• Comply with all company safety programs, rules, regulations, procedures, and instructions applicable to his/her own actions and conduct.
• Refrain from any unsafe act that might endanger him/herself or fellow workers.
• Obey all posted company, state, and federal hazard and traffic safety signs.
• Use all safety devices and personal protective equipment provided for their protection.
• Report all hazards, incidents, and near-miss occurrences to their immediate supervisor or Director of Safety within 2 hours, even if no injury or property damage occurred.
• Promptly report all injuries and suspected work-related illnesses, however slight, to his/her immediate supervisor or Director of Safety.
• Employees who drive company vehicles must possess a valid and appropriate driver’s license for driving the vehicle, and employees who operate company equipment must be trained and authorized.
• Employees operating company vehicles and equipment must comply with state and federal laws and regulations. Seat belt use is required while operating any company vehicle or equipment.
• Texting while driving is prohibited by Dobson Fiber policy and State Law.
• Participate in safety committee meetings, training sessions, and surveys as requested and provide input into improving safety.
• Notify your supervisor or Human Resources immediately of any change in physical or mental condition or use of prescription drugs or illegal drugs that would affect the employee’s job performance or the safety of him/herself or others.
• Working under the influence of alcohol or illegal drugs is strictly prohibited at any company facility, workplace, worksite, or when operating any company vehicle or equipment. Any employee, contractor, or subcontractor who works or reports to work under the influence of alcohol or illegal drugs will be subject to disciplinary action, including possible termination of employment or loss of contract.
• Notify the Human Resources Director within five days of serious driving, drug/alcohol, or criminal convictions.
• Be a safe worker on and off the job.
• Help coworkers do their job safely.
• Approach work with a safe attitude.

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