ServiceNow Developer (Catalog Forms) Job at Purple Drive, San Francisco, CA

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  • Purple Drive
  • San Francisco, CA

Job Description

Role Summary

We are looking for a ServiceNow Developer specializing in Service Catalog & Forms to design, develop, and enhance catalog items, record producers, variables, and form behaviors . The ideal candidate will have strong hands-on experience with Catalog Client Scripts, UI Policies, Flow Designer , and integrations supporting ITSM processes.

Key Responsibilities

  • Design, develop, and maintain Service Catalog items , Record Producers , and Order Guides .

  • Create and manage Catalog Variables , Variable Sets , Multi-row Variable Sets (MRVS) .

  • Develop Catalog Client Scripts , Catalog UI Policies , and UI Actions .

  • Implement workflows and automation using Flow Designer .

  • Customize Catalog Forms for Incident, Request, Change, HR, and CSM use cases.

  • Build and enhance Service Portal / UI Builder pages related to catalog requests.

  • Implement approvals, SLAs, notifications, and fulfillment tasks.

  • Integrate catalog requests with external systems using REST/SOAP APIs .

  • Use Import Sets & Transform Maps for catalog-related data loads.

  • Ensure reusability, performance optimization, and adherence to ServiceNow best practices .

  • Support testing, UAT, production deployments, and defect fixes.

Mandatory Skills

  • ServiceNow Service Catalog

  • Catalog Forms & Variables

  • Catalog Client Scripts

  • Catalog UI Policies

  • Record Producers & Order Guides

  • Flow Designer

  • JavaScript & Glide API

  • Service Portal / UI Builder

  • ITSM fundamentals (Incident, Request, Change)

Good-to-Have Skills

  • ATF (Automated Test Framework)

  • HRSD / CSM Catalogs

  • Performance Analytics

  • CMDB & CSDM exposure

  • ServiceNow upgrade & clone experience

 

Job Tags

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