Job Description
ESSENTIAL DUTIES
Essential Duties and Requirements: - Convert warm leads into closed sales accounts.
- Work directly with clients to lead the custom cabinetry sales and design process.
- Assist in maintaining long lasting relationships with clients. (I.e. routinely check in with clients whose projects were finished to determine if they have other projects that VHC can assist with.
- Manage the production of design approval drawings.
- Lead the customer selections process with regards to finishes, door styles, cabinet accessories, etc.
- Conduct jobsite measurements and accurately record applicable site conditions.
- Develop and maintain open communication and a strong working relationship with in-house teams (Sales, Engineering, Production, and Installation).
- Develop and maintain strong relationships with repeat builders, designers, and clients.
- Ability to maintain focus while working individually.
- Strong time management skills to stay on track.
- Staying up to date with new trends and products to curate beautiful, functional, and smart spaces for our clients.
- Assist clients in showroom and help complete walk throughs and communicate possible custom cabinetry options.
- Be a subject matter expert in all products offered by VHC.
- Create proposals based on client specifications.
- Go on site to client locations to assist with taking measurements and sketching up details of the work order.
- Enter updates as needed in Contact Management System (I.e. SmartSheets, CRM/ERP system).
- Build and maintain referral relationships with industry vendors (Such as, architects, builders, kitchen & bath designers, interior designers, engineers.)
- Maintain relationships with VHC clients.
- Cultivate robust relationships with clients and suppliers for long-term collaboration.
- Assist with market research to uncover growth opportunities.
- Coordinate with the Marketing department to align strategies.
- Provide consistent sales support for client satisfaction.
- Attend events on behalf of VHC. (I.e. events at VHC showroom, industry events, networking events).
- Demonstrate strong time management, multitasking, and customer service skills.
- Deliver exceptional customer service.
SKILLS & EXPERIENCE
Skills and Experience: - 5+ years of experience in, at a senior level, designing custom, modular cabinetry, and architectural millwork
- 5+ years’ experience in cabinetry project management preferred.
- Proficiency utilizing cabinetry design software (20/20, Chief Architect, Cabinet Vision, Sketchup, AutoCad etc.)
- Strong space planning, organizational, and follow-up skills
- Creative, problem solver with a strong attention to detail
- Excellent verbal and written communication with a professional presentation and attitude
- Experience and ability to accurately take jobsite measurements and read a tape measure.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prefer candidates will have a bachelor's degree or 5+ years of senior level working experience related to Interior Design, Architecture, or Construction Management.
PHYSICAL REQUIREMENTS
Physical Requirements - Employees may work in loud work areas including but not limited to: working production level woodshop, active residential construction sites, etc.
- Employees will be required to navigate active residential construction sites, occasionally climbing ladders, and walking on uneven surfaces.
- Employee is expected to be able to problem solve, make well thought out decisions and be organized.
Job Tags
Work experience placement,