Job Description

Description:

Location: Hybrid: Oakland & San Ramon
Onsite will be couple of times a month or as needed (1- 4 times a month) between Oakland & San Ramon.

Position Summary

The Senior Business Analyst acts as the business expert filling a liaison role between the IT development group and business units for development, enhancement, and implementation of new and/or existing systems. Additionally, this position provides data and reporting solutions to satisfy informational and performance metrics needs for one or more business functions.

Responsibilities

• Provide expert consulting to the client, to identify and satisfy client business needs.
• Analyze end-to-end business processes and information needs of varying complexity, encompassing one or more Company business functional operations and potentially external entities.
• Understand the client's current and future business environment, effectively anticipate, identify, and fully meet all business needs.
• Propose, evaluate and document alternatives that will provide the most effective solution to solve business problems including delivery of new business initiatives.
• Anticipate client concerns and questions and provide timely, professional, and client-focused communications via meetings, status reports, phone, and email and follow through with results.
• Prepare communications and make presentations on system enhancements and/or alternatives.
• Provide client support on the effective use of production systems.
• Provide timely responses for client inquiries.
• Work with team members, supervisor, and client organizations as appropriate to ensure smooth system operations to minimize impact on business operations and enable the business to achieve results.
• Define and document business requirements.
• Prepare business cases in support of business initiatives.
• Prepare and/or review test plans and perform quality reviews on test results.
• Comply with SOX documentation and other standard process requirements as appropriate.
• Conduct all work safely and promote safe work practices. Attend all safety meetings and training sessions. Comply with all Utility safety best practices and safety accountability model.
• Demonstrated participation in projects of medium to high complexity. Demonstrated leadership role in medium to high complexity projects.
• Expert technical knowledge of one or more functional areas in business applications, CC&B, SAP, etc., Project Management skills sufficient to coordinate multi-organizational projects.
• Demonstrated excellent written and verbal communication skills.

Minimum Qualifications

• BA/BS in Business Administration, Computer Science, Information Systems, or equivalent work experience.
• MBA, CPA, CMA desired.
• Demonstrated course work and/or training in programming languages used for applications and proficiency in Microsoft Office Suite.
• 7 to 10 years of experience in similar or related job functions.

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