Job Description

About Us
Highly-acclaimed Marea, from famed hospitality firm Altamarea Group and located in Central Park South, is looking for an energetic & passionate reservationist / office assistant to join the team. Meaning “tide” in Italian, Marea redefines the seascape of high-end Italian cuisine offers employees the opportunity to work with quality Italian cuisine & wine/spirits, a respectful, safe, professional work environment, and a management team uniquely invested in the growth and success of all team members.

We are looking for a reservationist to join the team! The Reservationist is responsible for managing the restaurant’s reservations, ensuring a smooth and efficient reservation process, and delivering excellent customer service to all guests. This role involves handling phone and online reservations, managing seating arrangements, and collaborating with the front-of-house team to provide a seamless dining experience.

• Handle a high volume of phone calls and make reservations using the protocols of the restaurant
• Answer queries and communicate with guests via email in a professional manner
• Recognize VIPs and build relationships with the restaurant’s clientele
• Maintaining and updating the restaurant’s CRM system
• Light administrative work
• Edit and publish all menus
• Communicate effectively across all facets and departments

Reservationist Requirements:

• Strong organizational skills and ability to prioritize tasks
• Ability to remain calm and organized in a high-volume environment
• Candidate should demonstrate an energetic and friendly personality
• Professional writing skills
• Experience with Adobe InDesign and Seven rooms a plus
• Previous restaurant experience preferred
• Flexible schedule to meet business needs, must have evening and weekend availability

Resumes must be sent for consideration. 

What We Offer 

At Altamarea Group, we are committed to creating a supportive and professionally rewarding work environment for all of our team members. We are also pleased to offer the following benefits for our employees:

• Comprehensive Medical, Dental, and Vision Benefits with wide range of coverage options for families (30 days from date of hire)
• Paid Time Off (progressive with tenure)
• Career Development and Growth Opportunities
• Employee Dining Discount at All Altamarea Group Restaurants
• 401(k) Plan (one year from date of hire)

Altamarea Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Tags

Similar Jobs