Job Description

The Mozilla Foundation is a nonprofit public benefit organization. Our mission is to ensure that the Internet is a global public resource, open and accessible to all. Join us and become part of our mission to promote openness, innovation, and opportunity online!

Twenty years ago, this meant building a browser and protecting the open web. Today, it also includes making sure AI and data driven technology is more trustworthy. In order to focus on places where Mozilla can impact the next era of our work, we are increasingly working on the topic of trustworthy AI. For us, this means especially two things: human agency is a core part of how AI is built and integrated, and corporate accountability is real and enforced.

Team

At the Mozilla Foundation, our People & Culture team stewards all aspects of the employee experience. We own the full range of People and HR functions, including talent development, organizational culture, employee engagement, performance management, People operations, and workplace policies. As a remote-first organization with staff in more than five countries, we design and lead programs that strengthen our culture, center equity and belonging, and design programs that enable people to do their best work in service of our mission. Our goal is simple: to foster an inclusive, supportive, and high performing environment where every Mozillian can contribute, learn, and grow. 

Position 

We’re looking for an HR Generalist to join our team and play a key role in supporting employees and driving our growth. This role blends People Operations and Recruitment, giving you a chance to work across the full employee lifecycle and make a meaningful impact. You’ll support our team by managing day-to-day HR processes, from candidate sourcing and hiring coordination to benefits, leave management, data reporting, and employee support.

This position is ideal for someone who enjoys variety, thrives in a scaling environment, and is eager to help build a thoughtful, efficient, and people-centered HR function. This is a full-time, one-year fixed-term position with the potential to become permanent. 

Job responsibilities

People Operations (60%)

• Manage employee leave processes, including leaves of absence and paid time off.
• Support benefits administration and utilization reporting, and respond to employee questions around benefits with clarity and care.
• Help maintain and improve HR systems (HRIS, payroll support, and other tech tools) to keep data accurate and processes running smoothly.
• Partner with the Global People Operations & Tech Manager on people analytics and data reporting; support with providing metrics and insights that help inform decisions.
• Develop a process for improving and maintaining our knowledge management platform (Confluence) resources, policies, handbooks, and organizational chart, clear, current, and easy to find.
• Support compliance needs, including annual audits and required reporting.
• Act as a first point of contact for employee inquiries, providing timely, thoughtful support.
• Help maintain knowledge of trends, best practices, and new technologies in human resources and talent management. 

Recruitment & Hiring (40%)

• Partner with the Senior Business Partner to manage recruiting for a wide range of roles, from junior staff to executive-level positions.
• Post jobs, source candidates, and conduct resume reviews and initial phone screens.
• Coordinate interviews, manage scheduling logistics, and ensure timeline communication with candidates at every stage. 
• Contribute to sourcing strategies by using job boards, referrals, and networks to build strong candidate pipelines.
• Represent and reinforce our employee brand by ensuring every candidate has a positive, respectful, and values-aligned experience throughout the hiring process.

Your Professional Profile:

• 5+ years of experience as an HR Generalist, or similar role
• You’ve done this before. You have experience in a dynamic, high-growth startup environment where change can be constant. Experience working in an international environment and navigating diverse cultural contexts a plus. 
• Strong problem-solving and analytical skills, with the ability to create and interpret reports.
• Demonstrated ability to prioritize multiple projects simultaneously and exercise a high level of confidentiality.
• Excellent communicator with strong interpersonal skills, cultural awareness, and empathy.
• Highly organized and self-motivated; able to flex pace and adapt to team and organizational needs.
• Superior knowledge of HRIS and ATS systems, and comfortable learning new technology systems as needed
• PHR/ SHRM-CP certification is a plus.

What Success Looks Like: 

First 3 months: 

• You’ve quickly built trust with employees and managers by being a reliable, responsive first point of contact for People & Culture questions.
• You’re independently managing the day-to-day administration of leave of absence, PTO, benefits inquiries, and candidate coordination, like entering data, sending confirmations, answering questions, and any scheduling.
• You’ve learned our systems, processes, and culture, and are starting to spot other opportunities for improvements.

By 6 months: 

• Recruiting processes are running smoothly. Job postings are accurate, candidates are moving through stages on time, and hiring managers feel supported.
• You’re comfortable pulling and sharing key metrics with the team.
• Knowledge management systems (e.g., Confluence) are well organized, current, and embedded in how employees access information.
• You can flex easily between tactical work and higher-level projects and are demonstrating strong judgment and ownership.

By 12 months: 

• You’ve helped streamline or automated parts of our People Operations processes, reducing manual work and improving efficiency.
• Hiring managers see you as a strong partner in recruitment, with clear processes and a consistently positive candidate experience that reflects our employee brand.
• You’ve contributed ideas and solutions that shape how our People team evolves, whether through process improvements or new approaches to employee support.
• The impact of your work is clear in your helping to create smoother People Ops processes and a strong employee and candidate experience that help leaders make better decisions.

Salary and Benefits Information:

The Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process.

The starting salary ranges for this role are listed below. These four countries are where we most commonly employ staff.

• Germany: €40,116 – €45,063
• UK: £33,242 – £37,341
• Canada: $69,255 – $77,794
• US: $51,300 – $57,625

Some regions fall into a higher salary market and this is reflected in the example ranges below: 

• London: £41,553 – £46,676
• New York: $64,125 – $72,032

The range for your specific location will be discussed in screening conversations if your application is successful.

We offer the following benefits:

• Private Medical Insurance
• Extended Sick Leave
• Global Employee Assistance Program (EAP)
• Retirement Plan contributions
• Paid Time Off: 20 days annual leave + sick days and your birthday
• Company Holidays + Shutdown
• Wellness budget
• Professional Development budget
• Top up program for Pregnancy and Parental leaves

Benefits are subject to change at any time at the discretion of Mozilla Foundation.

Mozilla Foundation Hiring Practices:

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at accommodation@mozillafoundation.org .

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