Job Description

Activities of this position include: Supervising production staff; generating production reports; ensuring staff meet established production metrics; payroll; provide motivation and support to production staff; troubleshooting scanning hardware and software issues; communicate any problems, issues, or obstacles to senior management; establish workflow policies; creating work schedules; meeting internal standards and best practices for consistence; high quality project delivery.

Primary Duties:

• Supervising a production staff of 40+ employees and subcontractors.
  • Increase employee motivation by providing support and guidance.
  • Communicate updates or changes
  • Oversee new hire training.
• Manage and evaluate staff to ensure establish production metrics are met and exceeded.
• Manage and evaluate hardware resources to ensure productivity and minimal downtime.
• Generate, review, and postproduction reports on a daily basis.
• Submit weekly payroll.
• Establish workflow policies that increase productivity and efficiency.
• Evaluate work schedules to ensure optimum staffing levels.
• Communicate and document questions or issues with customer.
• Meet and exceed customer deadlines.
• Enforce all establish company policies and procedures.
• Provide and monitor staff coaching’s.
• Work directly with the IT department to create and follow workflow processes.
• Participates on multiple projects simultaneously.
• Self-motivated, delivering projects in both a team environment, as well as working independently.
• Working supervisor, production duties.
• Has excellent communication skills.

Technical Skills Requirements:

• Proficient with current versions of Microsoft products required.
• Proficient with computer and network hardware and connectivity.

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