Job Description

Your role as a New Product Sales Representative at the Company is critical in driving new product sales. You are instrumental in getting a sale across the finish line by handling technical aspects of the process, creating/revising sales quotes, and preparing product submittals. You will represent the Company with a professional demeanor and an engaging, positive attitude. Excellent customer service and teamwork are crucial to success in this position.

In this position, you will:

• Participate with the sales team in day-to-day tasks that support the overall sales goals of the company.
• Handle incoming sales calls, emails, and chat requests to identify customer needs and provide the best solution based on the customer's environment and/or stated goals.
• Assist the sales team in generating quotes based on client requirements.
• Follow up on existing quotes for approval.
• Research and confirm equipment model/serial numbers, determine material estimates from vendors/manufacturers, and account for labor/expenses of techs and/or welders, inspection, testing, and subcontractors.
• Back up the Parts Manager as needed with order processing, answering calls, and providing quotes.
• Attend client site visits to provide technical expertise as needed.
• Distribute drawings and answer technical questions for the sales team and clients.
• Provide aftermarket support by quoting conversions and service jobs.

Key Responsibilities:

Sales Activities:

• Conduct eight (8) engineering calls weekly (lunch & learns count as calls).
• Organize and execute at least two (2) lunch & learn sessions monthly.
• Directly engage with and be primarily responsible for completing product sales.
• Focus sales efforts on commercial product lines such as Cleaver Brooks, Duravent, Robur, Global Pump Marketing (GPM), Etter Engineering, American Industrial, and BKBD Boilers.

Customer Interaction:

• Handle incoming sales calls, emails, and chat requests to identify customer needs.
• Attend client site visits to provide technical expertise as needed.
• Deliver excellent customer service while maintaining a professional demeanor.

Technical and Administrative Support:

• Generate and follow up on sales quotes based on client requirements.
• Distribute drawings and answer technical questions for the sales team and clients.
• Provide aftermarket support by quoting conversions and service jobs.
• Research and confirm equipment details (e.g., model/serial numbers) and determine material estimates.
• Back up the Parts Manager with order processing, answering calls, and providing quotes as needed.

Team Collaboration:

• Participate in day-to-day sales team tasks to support overall company sales goals.
• Interact with vendors, customers, and team members in a manner that reinforces Company goals.

Education and Experience:

• Mechanical Engineering or Business Degree (required).
• 1-3 years of mechanical engineering experience (required).
• Sales engineering and industrial background experience (required).

Technical Skills:

• 3D CAD experience (preferred) with proficiency in Revit or AutoCAD.
• Ability to read and understand construction drawings and specifications (required).
• Proficiency in Microsoft Office products (required).

Job Tags

Similar Jobs