Job Description

We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! Responsibilities:

• Assist with administrative duties such as making and screening calls, booking appointments, etc.
• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
• Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

Qualifications:

• Although not required, having an NMLS license or training is preferred
• Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
• High school diploma or equivalent required. College degree in finance or banking preferred
• Preferably 2-3 years of administrative support in a professional office or mortgage environment
• Excellent customer service and communication skills and willing to go above and beyond for customers and team

About Company: Northgate Mortgage is a fast-growing mortgage lending and real estate finance company serving clients nationwide. Backed by strong leadership, seamless processing, and a high-volume lead system, we provide loan officers with everything they need to close more deals and earn more income.

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