Job Description

Job Title: Accounts Receivable & Denials Follow-Up Specialist

Location: Irving, TX (Hybrid after 90 days)

Industry: Healthcare – Revenue Cycle / Physician Billing

Pay: $21–$23 per hour for Level 1

Up to $25 per hour for Level 3 candidates with 5+ years of experience

Benefits: Medical, dental, vision, 401K, PTO and holiday pay

About Our Client:

Addison Group is hiring on behalf of our client, a growing healthcare organization with a centralized billing office supporting multiple specialty practices nationwide. This team is expanding to support new locations and increased patient volume, and is seeking experienced AR professionals to join their collaborative environment.

Job Description:

We are seeking an experienced AR & Denials Follow-Up Specialist to manage billing and collections for physician office visits. This role involves resolving claim issues, posting payments, and working directly with patients and payors to ensure timely reimbursement. Candidates must have strong communication skills and a proactive approach to problem-solving.

Key Responsibilities:

• Process billing and collections for physician office visits.
• Monitor claim status and follow up with insurance carriers on denials.
• Post charges, payments, and adjustments in the EHR system.
• Review and resolve claim issues using knowledge of coding, reimbursement, and collection practices.
• Update patient and payor information as needed.
• Communicate with patients regarding balances and reimbursement questions.
• Review contracts and identify billing or coding discrepancies.
• Request rebills, corrected claims, or secondary billing as needed.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Collaborate with internal teams to meet productivity and audit standards.

Qualifications:

• Minimum 3 years of physician collections experience (office visits required).
• Experience with ENT billing or ECW systems preferred.
• Strong understanding of commercial insurance and denial resolution.
• Excellent communication and customer service skills.
• Ability to work independently and in a team environment.
• Must be reliable, punctual, and detail-oriented.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.  

IND 004-008

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