*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The BasicsWe strive to be Above all in Service® to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position SummaryAppraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority.
Makes arrangements with repair shops, Policyholders or claimants to inspect vehicles. Photographs damaged areas and writes estimates on all claims when necessary. Determines rental needs and controls costs according to company guidelines.
Negotiates with repair shops on cost of repairs. Establishes value and settles total losses. Handles disposal of salvage within authority.
Distinguishes cause of damage for appropriate policy coverage.
Issues settlement checks and keeps appropriate records.
Establishes rapport with Agents and claims adjusters.
Contacts Policyholders and claimants regarding complaints stemming from original adjustment.
Attends appropriate training sessions.
Handles all material damage claims as assigned.
At the request of Underwriting, evaluates antique and classic cars for coverage value.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
CompetenciesValues Diversity
Self-Development
Nimble Learning
Collaborates
Customer Focus
Information Management Skills
Cultivates Innovation
Optimizes Work Processes
Job-Specific Knowledge
Instills Trust
Ensures Accountability
Decision Quality
QualificationsHigh school diploma, or GED, required.
Two years of experience in body shop, general claims handling OR completion of formal ERIE training program, required.
Completion of General Insurance program preferred. Incumbent must live in territory assigned unless a change is approved by the company.
Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
Willingness to obtain and maintain any required licenses.
Valid driver's license and good driving record required.
Physical RequirementsLifting/Moving 0-20 lbs; Occasional (<20%)
Lifting/Moving 20-50 lbs; Occasional (<20%)
Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
Driving; Frequent (50-80%)
Pushing/Pulling/moving objects, equipment with wheels; Frequent (50-80%)
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Climbing/accessing heights; Rarely
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