Live Chat Specialist Job at ValueAdd Research and Analytics Solutions LLP, New York, NY

RXQzWHhQWVRPUG5EV2ZxWjNpMm1seFc1cEE9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • New York, NY

Job Description

This is a remote position.

We are seeking a dynamic and customer-focused Live Chat Specialist to join our team at ValueAdd Research and Analytics Solutions LLP. As a Live Chat Specialist, you will be responsible for providing real-time support to our clients through chat, resolving their queries and issues efficiently. If you have excellent communication skills and enjoy helping customers, we want to hear from you!

Location: United States (Remote)

Responsibilities:

  • Respond to customer inquiries and issues in a timely and professional manner via live chat
  • Provide accurate information about products and services
  • Resolve customer complaints and escalate complex issues to the appropriate department
  • Maintain detailed records of customer interactions
  • Collaborate with team members to improve overall customer satisfaction

Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in customer service or a similar role preferred
  • Proficiency in MS Office and chat software

Education and Experience:

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service role
  • Experience with live chat support is a plus

Requirements

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service role
  • Experience with live chat support is a plus


Job Tags

Full time, Remote work,

Similar Jobs

Globe Life AO

Customer Service Representative WFH | No Experience Required | Immediate Start | Most Responsive - Job at Globe Life AO

 ...using Zoom, email, and online tools Must be 18+ and authorized to work in the U.S. Motivated, reliable, and eager to learn What We...  ...Customer Service Jobs Entry-Level Remote Jobs Work From Home Hiring Now Sales & Benefits Advisor No Experience Jobs Customer... 

Schoolhouse of Wonder

Summer Camp Counselor Job at Schoolhouse of Wonder

 ...A Camp Counselor is an important member of our field team. They help create magical and impactful day camps for children ages 5-12 and teens ages 13-17. A Summer Camp Counselor works throughout our summer camp season, which runs May through August. As a Camp Counselor... 

Fiesta Auto Insurance

Bilingual Tax Preparer Job at Fiesta Auto Insurance

 ...Seasonal Tax Preparer (Potential Long-Term Opportunity) Company: Fiesta Auto Insurance Our Mission: At Fiesta Auto Insurance, we believe...  .... All of our Fiesta Auto Insurance offices also offer income tax preparation services. Our team of professionals will ask you... 

Independent Lake Camp

Summer Camp Counselor Job at Independent Lake Camp

 ...coaches and performers far and wide! Independent Lake Camp is on a mission to create the best summer ever for their campers and we need you on board! If...  .... Independent Lake Camp attracts campers and counselors from all over the USA and abroad, catering to kids aged...