Job Description

Full job description

SUMMARY:

Under the supervision of the Program Supervisor - Drop In Center, the Life Skills Coach provides care and supervision and supports clients in daily functioning such as laundry, showers, storing their belongings, hygiene, etc. The Life Skills Coach interacts with clients and supports efforts in attending daily groups and activities or Needs & Service Plan goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets clients as they enter the DIC, makes sure they sign in and discusses what activities/goals they will be working on while at DIC.
• Serves as an appropriate role model for clients.
• Completes documentation regarding client issues/progress timely and accurately.
• Ensuring safety of all young adults, taking direction from Lead or other Case Managers.
• Use of motivational interviewing and trauma informed care techniques to increase client engagement to service activities.
• Helps clients schedule their time to work with assigned Case Manager.
• Provides care and supervision through client observation, assigned posts and use of cameras that ensure safety for all.
• Reports concerns privately to Lead Case Manager or Director.
• Assists with crisis intervention by removing clients who are not involved to another area while Lead or Case Managers deal with crisis situation.
• Help pick up meals at Martha’s Kitchen and serve clients at appropriate meal times.
• Assist clients with completing assigned chores.
• Ensure that DIC site is neat and tidy and report all maintenance or safety issues to manger or Facilities Manager immediately.
• Regular attendance is a requirement of the position.
• Facilitate groups for the youth 2x a week, to build basic life skills.
• Provide clients with support connecting to SSI, Cal Fresh, Medical, ID, and other housing supports.
• Guide clients in developing practical skills for everyday life, including cooking, cleaning, shopping, financial management, and personal organization.
• Keep accurate records of client assessments, plans, and progress reports; update case notes regularly.
• Offer one-on-one or group sessions focused on skill-building in areas such as job readiness, social skills, housing preparation, and health and wellness.
• Create individualized plans tailored to clients’ needs, including skills in budgeting, time management, communication, self-care, and problem-solving.
• Other duties as may be assigned.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform all essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High School diploma or equivalent. Experience working with homeless and culturally diverse youth. Knowledge of Transitional Age Youth mental health issues and needs. Experience working with culturally diverse youth required.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Must be able to communicate effectively.

CERTIFICATES, LICENSES, REGISTRATIONS:

Current CPR and First Aid Certification required (or complete within 30 days of hire). Valid California drivers license with access to a personal vehicle with current insurance that can be used for company business. Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations. TB test required. Required to be fully vaccinated with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility)

MATHEMATICAL SKILLS:

Ability to work with basic mathematical concepts as required for reporting.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software. Internet research skills are a plus.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; stand, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

SALARY RANGE:

$24.00-$26.00 per hour. Benefits include 100% paid medical, dental, vision, and life insurance (employee only). Four weeks paid time off based on accrual and 14 paid holidays. In addition, Bill Wilson Center offers extensive training, mileage reimbursement, and much more!

For consideration, please submit a cover letter and resume and be sure to reference the position name in the subject line and/or cover letter:

BILL WILSON CENTER

ATTN: Resumes

Email: resumes@billwilsoncenter.org

Bill Wilson Center is an Equal Opportunity/Affirmative Action Employer.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

People with a criminal record are encouraged to apply

License/Certification:

• First Aid Certification (Required)
• Driver's License (Required)

Ability to Commute:

• San Jose, CA 95112 (Required)

Ability to Relocate:

• San Jose, CA 95112: Relocate before starting work (Required)

Work Location: In person

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