| Day to Day Responsibilities (Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.) | The Lead Business Analyst will work directly with the BSC suppliers, Global Business Services, IT Application teams and, the IT Observability team to establish availability monitoring of the supplier's services subscribed to by BSC. The Lead Business Analyst will provide established requirements related to the types of availability monitoring supported by BSC. The Lead Business Analyst will capture what capabilities the supplier can support and report back to the IT Observability team for next steps on implementation. It is expected 100 suppliers nominally will require evaluation for availability monitoring the remainder of 2024. Other duties will include working with Observability team members for the creation of process documentation, and logging of items and decisions subject to audit. Assisting is updating Configuration Management Database (CMDB) objects related to Observability and Configuration Item (CI) data quality. | ||
| Required Skills (top 3 non-negotiables ): | Preferred Skills (nice to have) | ||
| Ex: | Agile Experience – 2 Years minimum | Ex: | Case Management Experience – 3+ years |
| 1. | Experience with IT concepts and availability monitoring | 1. | Familiarity with Agile practices |
| 2. | Excellent written and verbal skills | 2. | Experience using Jira |
| 3. | Persistence and desire to get the job done | 3. | |
| Disqualifiers/ Dislikes on Resumes: | We are not looking for engineer types. There is a distinction between a BA and an IT application or infrastructure engineer. |
A reasonable, good faith estimate of the minimum and maximum hourly wage for this position is $55/hr to $60/hr on W2.
Benefits will be available, and details are available at the following link:
Don’t forget about our referral bonus! We offer $500 for each referral that results in a candidate being hired full time. Refer a friend today! Learn more here or ask me via email.
Kaif Khan
IT Recruiter
Harvey Nash
US & Canada Market
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