Role: Jira Administrator
Location: Hybrid in Florida
Duration: Long Term Opportunity
Client: Confidential
VISA: No USC. GC and H1B
JOB DESCRIPTION:
Responsibilities:
The Jira Administrator will:
Collaborate with business stakeholders to gather requirements for business processes related to JIRA Confluence and BitBucket
Build and configure JIRA and Confluence instances ensuring optimal performance and usability
Provide application support for JIRA and Confluence to IT teams and other business units
Understand JIRA APIs and webhooks to enhance functionality
Evaluate JIRA and Confluence plugins determine licensing needs and perform testing installation & configuration of plugins
Utilize design skills to define JIRA workflows and related screen schemes for complex projects
Implement custom XMLbased JIRA gadgets and configure JIRA plugins as required
Generate documentation on workflows and processes implemented in JIRA to support runbooks
Create JIRA projects queries and reports as needed
Perform other duties as needed
Qualifications:
5 years of experience supporting Jira
Bachelors Degree in Computer Science Engineering Technical Business Information Technology or related fields.
Solid understanding of Web Technologies (Cloud/Amazon Web Services HTML CSS JavaScript PHP Java)
Experience with Integrations between ServiceNow and other systems
ITIL support framework knowledge
Previous skills with Confluence APIs; DNS; Exchange & Active Directory; Bitbucket; Bamboo; and Administration of the Atlassian stack
Desired Skills:
Relevant certifications such as SSL ITIL III II IAT PMP SDLC PMI UNIX and JIRA
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