Job Description

Greetings from IT Engagements !

IT Engagements is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients.

Jira Admin- Materials Management Platform

Dearborn, MI (Hybrid) -Hybrid Position 3 days per week onsite

ONLY USC AND GC WORKS

Position Description:

Atlassian Expert (Jira) Materials Management Platform is a multi-year transformation initiative aimed at transformings Materials Requirement Planning & Inventory Management capabilities. This is part of a larger Industrial Systems IT Transformation effort. We are looking for a Jira expert to address and resolve specific issues with our Jira

Skills Required:

• Documentation and Training:
• o Document processes, best practices, and guidelines for Jira usage.
• o Provide training and support to users on Jira features and functionality.
• Team Ceremonies:
• Actively participate in all team agile meetings:
• Backlog Refinement/Planning
• Stand-ups
• Retrospectives
• Develop comprehensive Jira dashboards for:
• Delivery reporting (Velocity, Time in Status, Transitions Count, Created vs Resolved, On-Time Delivery Rate, Successful Releases)
• Management oversight (Time in Status, Current Sprint Metrics, Resolution Time)
• Customer Service metrics (Items Reported per Reporter, Time in Status, Resolution Time)
• Experience leading Jira implementations including planning, stakeholder management, and reporting progress.
• Resolve issues related to sprints getting duplicated and project names getting switched between interconnected company-managed projects
• Address specific access issues for team members and troubleshoot search functionality problems
• Review, verify, and optimize all Jira automations
• Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes
• Implementing best practices and optimizing workflows within Jira and Confluence
• Optimize and maintain established Jira projects, coordinating with hosting providers and vendors as needed to manage performance, troubleshoot issues, and streamlining configurations for scalability, and reliability
• Knowledge of Agile, Kanban, and other frameworks to recommend and implement optimal configurations.

Experience Required:

• 8+ years of experience with Atlassian suite of tools, primarily JIRA and Confluence
• Proficient in Jira with a strong understanding of both company-managed and team-managed project configurations
• Experience in setting up and customizing Jira workflows, fields, screens, and dashboards
• Ability to troubleshoot and resolve complex Jira integration issues
• Strong analytical and problem-solving skills
• Excellent communication skills and the ability to work collaboratively
• Experience with GitHub and other software development tools
• Knowledge of Agile methodologies, specifically Scrum
• Automotive experience is preferred
• Support in an onshore/offshore model is preferred

Experience Preferred:

Even better, you may have..

• Experience working with vendor tools like SAP S4 Hana
• Certified Scrum Master
• Integrate with GitHub to automate transitions in Jira based on GitHub pull request status

Regards,
Shashank Jaitly
Shashank@itengagements.com

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