Job Description

IT Manager - Hotel Management Company

Job Overview:

The IT Manager will be responsible for leading and managing the information technology projects and strategies within a hotel management company. This role involves directing the IT department, implementing technology solutions, ensuring IT system security and stability, and liaising with senior executives. Experience in the hospitality industry, particularly with property management systems, is essential.

Responsibilities and Duties:

• Overseeing and managing the IT department, including staff recruitment, training, and development.
• Participation in and supervision of IT budgets to ensure cost-effectiveness.
• Collaboration with senior-level stakeholders to identify business and technology needs.
• Designing, implementing, and maintaining IT infrastructure and systems to enhance hospitality operations efficiency.
• Identification and recommendation of new technology solutions beneficial to the hospitality sector.
• Management and oversight of major IT projects, including the optimization of property management systems.
• Development and implementation of IT policy and best practice guides for the organization.
• Conducting regular system audits and ensuring compliance with industry regulations.
• Maintenance of vendor relationships and IT service contracts relevant to the hospitality sector.
• Keeping updated with the latest technology trends, especially in hospitality and property management.
• Ensuring smooth delivery and operation of IT services through system performance monitoring.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field.
• 3-5 years of IT Management experience, preferably within the hospitality industry.
• Extensive knowledge and experience with property management systems.
• Strong understanding of computer systems, networks, and data security.
• Outstanding communication and interpersonal abilities.
• Experience in managing budgets and IT projects.
• Strong leadership, strategic thinking, and decision-making skills.

Physical Requirements:

• Ability to work in a support office.
• Ability to lift up to 25 lbs.
• Ability to travel up to 10% of the time.

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