Job Description

WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong.

Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.

WHAT WE OFFER

• Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from.
• Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed.
• Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies.

POSITION SUMMARY

The IT Administrative Application Analyst is responsible for the implementation, configuration, testing, training, ongoing support, and optimization of MEDITECH business applications, including Admissions (ADM), Community-Wide Scheduling (CWS), and Forms (FormFast/Interlace) within a multi-hospital health system. This role ensures seamless integration, data integrity, and efficient system functionality, working closely with various departments, including finance, clinical operations, and reporting teams.

This individual will play a critical role in collaborating with hospital and corporate counterparts to define and develop the structure and solutions for MEDITECH Admissions, Abstracting, and HIM applications within the HSA environment. Key responsibilities include mapping process flows, analyzing business requirements, and implementing comprehensive solutions that align with operational, financial, and regulatory standards.

** This is a fully remote position, with minimal travel required for production deployment events, periodic training sessions, and meetings. **

PRIMARY RESPONSIBILITIES

• Provide technical support, troubleshooting, and system enhancements for MEDITECH business applications, including ADM, CWS, and Forms.
• Act as the primary liaison between business units and technical teams, translating business goals into detailed functional and technical specifications.
• Assist with configuration, implementation, and optimization of the organizational structure for future-state acquisitions.
• Configure and update MEDITECH dictionaries and tables to support administrative, financial, and clinical workflows.
• Maintain a strong understanding of admission, transfer, and discharge processes.
• Ensure the MEDITECH system is properly configured to handle patient admissions efficiently through system configuration and maintenance.
• Configure scheduling templates, time slots, provider schedules, appointment types, and locations.
• Maintain rules for eligibility, prerequisites, and appointment restrictions within scheduling workflows.
• Manage dictionaries within MEDITECH relevant to scheduling workflows.
• Troubleshoot user issues related to scheduling workflows.
• Effectively manage and collaborate with third-party vendors such as FormFast/Interlace.
• Ensure data integrity, system security, and compliance with financial regulations and healthcare standards.
• Maintain working knowledge of prior authorization processes, including vendor integrations with companies such as Experian.
• Coordinate with vendors on system updates, troubleshooting, performance monitoring, and testing of new functionalities to ensure seamless adoption of enhancements.
• Develop and enhance user training materials, standard operating procedures (SOPs), and documentation to optimize system utilization across departments.
• Perform additional duties as required or assigned for the position.

EXPERIENCE/EDUCATION REQUIREMENTS

• Bachelor's degree in IT, Finance, Healthcare Informatics, or a related field.
• 4+ years of experience supporting business applications in healthcare or corporate environment.
• Knowledge of MEDITECH, including ADM, CWS, FORMS

SKILLS/REQUIREMENTS

• This role is critical for ensuring smooth patient registration workflows, accurate data capture, and integration with downstream systems, including billing, clinical documentation, and scheduling.
• Ability to analyze complex data, identify trends, and develop actionable solutions to support decision-making.
• Independent thinker who effectively solves problems and plans solutions while working collaboratively with others.
• Strong verbal and written communication skills for engaging with multidisciplinary teams and end-users.
• Demonstrated ability to manage multiple tasks and healthcare facilities simultaneously while maintaining a high standard of work quality.
• Advanced analytical skills with a focus on problem-solving, process improvement, and workflow optimization.
• Ability to collaborate across departments and communicate technical solutions effectively.
• Knowledge of financial regulations, healthcare compliance standards, and data security best practices to ensure adherence to industry requirements.

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