Job Description

Housing Case Manager

Full-time (40 hours/week), Hourly, Non-Exempt.

Base Hourly Pay: $29.24, Bilingual: $0.50

Location : YWCA Golden Gate Silicon Valley, San Jose, CA 95112
Website :
Program/Department: Rapid Re-housing/Housing

Join a passionate, dynamic team dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.

For over 100 years, YWCA Golden Gate Silicon Valley has provided programs and services that form a critical continuum of response, healing, and prevention. Our dedication to the people we serve is unparalleled. We have an exciting future, and the team to deliver on that lasting change for the people we serve. To encourage survivor self-determination, services are delivered through a strengths-based, non-judgmental, and trauma-informed lens that aligns with our mission. Be a key part of shaping this future as our new Housing Case Manager in our HOUSING DEPARTMENT.

Reporting to the Housing Programs Manager, the Housing Case Manager provides case management, housing search/stability support services, crisis counseling, safety planning, community referrals, life skills building, developing education/employment plans, and financial literacy to individuals and families impacted by domestic violence, sexual assault, and human trafficking residing in the YWCA Golden Gate Silicon Valley's community-based housing programs. Additional job responsibilities include being a member of a high-performing team and supporting all activities related to the coordination of maintaining permanent housing stability including, but not limited to housing search support services, tenant-landlord mediation, financial assistance, household budgeting, and housing-related advocacy.

We are seeking a compassionate, organized, and reliable individual with a high level of self-awareness and emotional intelligence. Essential to this role is a demonstrated ability to work with culturally and economically diverse individuals and families and the ability to work with those impacted by trauma; a demonstrated ability to function effectively in a fast-paced environment and to respond appropriately to unexpected situations.

Candidates must have excellent interpersonal skills to work independently and as part of a team. You must have an understanding of feminism and a strong commitment to social justice. Additionally, an ideal candidate will possess knowledge of and sensitivity to domestic violence and sexual assault issues, trauma, gender equity and client-centered service provision.

Candidates must have a Bachelor’s Degree in a social services field or an equivalent combination of education and experience. Prior experience providing case management or advocacy-based counseling is preferred.

Key to success is the ability to be present in a changing work environment; the ability to work independently and as a member of a diverse team with flexibility, initiative, and a sense of humor; and the ability to prioritize effectively and model healthy boundaries with empathy and compassion. Candidates should be competent in using Microsoft Office (Word, Outlook, Excel, PowerPoint) and have experience in confidential data management and record keeping.

The ideal candidate is a warm, self-starter deeply committed to providing services from a strengths-based, social justice and anti-oppression framework. Prior advocacy-based counseling and case management experience is a plus . Bilingual, bi-cultural, and bi-literate skills are strongly preferred but not required (bilingual Spanish/English preferred).

Work hours are Monday through Friday during business hours of 8:30 am to 5:30 pm. Schedule TBD. The reporting location is 375 South Third Street San Jose, CA 95112. This role will be in person and the office determined by the supervisor. Candidate must live within the required services area and have reliable transportation to meet with clients. Delivery of service may include overtime to accomplish the task at hand. Work includes lifting up to 30 pounds. Susceptible to compassion fatigue and/or vicarious trauma.

Required: Cleared background check (fingerprinting), valid TB test, valid 3+ years California driver's license, a clean driving record, and auto insurance. Must have completed or be willing to complete a 75-hour California State Domestic Violence and Sexual Assault Counselor certification. (Training will be provided). This position requires a Covid-19 vaccination due to the in-person interfacing required, and to promote the health and safety of others in the workplace and our community. Candidate must be within a drivable distance to the Third Street office in San Jose as that will be their primary location. This is an on-site job with the flexibility to work remotely as determined by the supervisor. Offsite meetings, travel between regional offices, and conferences are required.

YWCA BENEFITS:

• A competitive benefits plan: Employer-paid plans covering employee’s premiums for health, dental, vision, and life insurance, and EAP.
• A high deductible medical plan available including employer contributions and optional employee contributions and a limited Flexible Spending Account available
• 15 paid holidays are made available each year: New Year’s Eve, New Year’s Day, Martin Luther King Day, President’s Day, Women’s International Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples Day, Veteran Day, Thanksgiving, and the day after Thanksgiving, Christmas Eve and Christmas Day.
• 20 days of annual accrued PTO to start as a Full-time
• Employee Assistance Program (EAP) and Talkspace for employees and their household members
• Immediate Employee contributed 403b, and an Employer Contributed 401a Retirement Plan with optional employee contributions after eligibility is met
• Parental leave with supplemental pay for eligible employees for up to eight weeks
• Infertility benefits through Kaiser
• Chiropractic, acupuncture, and herbal benefits
• Annual Retention Bonus
• Employee Discounts with TicketsatWork
• Optional employee contributed pet insurance through United Pet Care
• Free Access to the Calm App
• With access through Kaiser for the Ginger App and Class Pass
• Free Access to an employee financial wellness program called FinFit offered in partnership with Paychex

TO APPLY: Submit Resume & Cover Letter to hr@yourywca.org with “Housing Case Manager, Rapid Re-Housing” in subject line. Posting will continue until position is filled. The YWCA Golden Gate Silicon Valley is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $29.24 - $29.74 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Case management: 1 year (Preferred)

Ability to Commute:

• San Jose, CA 95112 (Required)

Ability to Relocate:

• San Jose, CA 95112: Relocate before starting work (Required)

Work Location: In person

Job Tags

Remote job, Hourly pay, Holiday work, Permanent employment, Full time, Christmas work, New year, Immediate start, Relocation, Flexible hours, Shift work, Weekend work, Monday to Friday,

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