Job Description

Role Overview:

Passionate about technology and hands-on repair works? As a Hospital Technical Equipment Specialist, you'll enjoy flexibility with independent tasks while having team support. This role requires engaging directly with hospitals to troubleshoot and fix medical devices vital for surgical processes, additionally aiding in installations of complex mechanical and electronic systems.

Individuals with expertise in HVAC maintenance, mechanical systems, refrigeration, boilermakers, chiller management, equipment repair, diesel mechanics, automotive fixes, aviation servicing, plumbing, and electrical work do extremely well in this role.

This remote position necessitates residing within the Minnesota state area to effectively provide service to clients in designated regions.

Day-to-Day Responsibilities:

• Conduct essential diagnostic, repair, and upkeep for both STERIS and competitor devices.

• Autonomously manage scheduling to prioritize customer and business demands, handling service visits, equipment installations, and warranty operations.

• Coordinate with different teams such as Tech Support, Engineering, and Service Contract Management to escalate issues and achieve compliance targets through advanced technological resources.

• Collaborate with clients, offering insights, pricing, plus repair solutions, under managerial guidance to foster sales relationships and identify potential revenue streams.

• Support several locations in your territory tailored to service contracts and customer requirements.

Qualifications and Expertise:

Mandatory:

• High school diploma or GED with 4+ years in work, including 2 years in technical/mechanical domains. Associate degrees, relevant certifications, competitive equipment training, or military experience may contribute toward experience criteria.
• Possess valid driving credentials and adequately complete assessments for existing and new vendor credentialing.
• Proficiency in customer and teamwork engagement, effective verbal and written communication.
• Solid grasp of basic computer tasks (MS Windows, Email, mobile applications).
• Ability to operate under flexible schedules inclusive of potential overnight and odd-hour requirements.

Benefits With Us:

At STERIS, employee welfare is a priority. We offer extensive benefits to support your health, welfare, and financial stability.

Here’s a glimpse at what’s available:

• Competitive salary
• Generous paid leave with additional holidays
• Comprehensive health, dental, and vision insurance
• Provision of company vehicle, phone, and computer
• Provision of necessary gear and uniforms
• Disability insurance options
• 401(k) with matching
• Family leave for new parents
• Optional perks like pet insurance
• Educational financial support and continued education incentives
• Long-term growth potential and career stability

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