Job Description

Job Title: Head of IT Infrastructure Technology

Location: Los Angeles, CA

Duration: Full-Time

Job Description:

• Manage IT Infrastructure Network & Systems, people, supervision, scheduling, development, evaluation, and local team.
• Responsible for industrial network competence, virtualization, monitoring & management systems, wireless and endpoint configuration, design, and management.
• Competence to evaluate requirements for new infrastructure technologies, services, or infrastructure components.
• Implement an approach of addressing reliability, security, performance, and infrastructure best practices.
• Manage, deliver, and own know-how and understanding of inter-system protocols (SQL Connections, RPC, Web Services) and capability to guide, troubleshoot and isolate issues.
• Strong management skills and demonstrated ability to marshal resources and technologies; communication, scheduling, and implementation to manage large- and medium-scale projects.
• Manage priorities and minimize downtime, plan maintenance and upgrades, OS patching, and automated configuration changes.
• Mentor team members in technology and network operation, in management of procedures, and SOPs and act as an escalation point for complex issues.
• Collaborate with internal and external engineers, Managed Service Providers (MSPs), and IT vendors to ensure the smooth operation of IT infrastructure.
• Strong leadership and team management skills.

Skills and Qualifications

o Engineering degree and certification in Project management, Information Technology, Software engineering, or related discipline is preferred.

o Minimum eight (8) years of technology infrastructure management, management of people and function. Project management experience.

• Competent in Infrastructure Systems - VMWare technologies, vCenter, vShpere, Windows technologies, ADFS and Group Policies.
• Strong experience in Infrastructure Networks, switching concepts, spanning trees, VLAN concepts, and interior and exterior protocols. Experience with SD-Wan, concepts and capabilities.
• WAN, Firewall concepts and architectures, IPS as well as remote access methods.
• Cybersecurity practices and technologies, 3rd party security providers.
• Proven experience in configuring and managing network infrastructure and security solutions, including Palo Alto, Cisco, Meraki, Zscaler and Fortinet.
• Strong analytical, organizational, decision making, and problem solving skills with focus on the best need for the business and cost containment.
• Ability to work well and communicate, especially under pressure.
• Cisco or equivalent certifications. Cisco Certified Network Professional (CCNP) or Fortinet Certified Professional (FCP) certification is preferred.
• Strong problem solving skills with client focus and methodical approach to troubleshooting.

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