GM Parts Consultant Job at Ross Downing Chevrolet, Inc., Hammond, LA

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  • Ross Downing Chevrolet, Inc.
  • Hammond, LA

Job Description

The big picture mission of this position is to optimize gross profit and customer retention as a result of your daily activities with both internal and external customers Responsibilities:

  • Identify Parts for Repair, Quote Repair Using Pricing Structures, Source Parts to Care for Customer, Use Selling Skills,
  • Track Lost Sales, Submit Special Order Parts , Know Vehicle Components & Systems, Handle Warranty & Customer Returns , Receiving Parts
  • Collaborate with Other Departments, Take Initiative to Solve Problems , Manage Time Effectively
Qualifications:
  • Demonstrate knowledge of all GM and ACDelco products, eCommerce initiatives, warranties and sales programs and promotions.
  • Record parts sales through Dealer Management System [DMS].
  • Work with other departments turning a part customer into a parts and service customer.
  • Utilize problem solving techniques to accomplish tasks
  • Organize workload consistent with established goals

Job Tags

Full time,

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