Job Description

Join Team DPAC as Event Staff, where you’ll be the first face to our guests, ensuring safety and order during our exciting performances. Whether it’s a sold-out concert or comedy show or a blockbuster Broadway Production, you’ll be one of our unsung heroes working to ensure everyone has a secure and enjoyable experience. As Event Staff, you’ll also be the smiling face to our guests, ready to answer questions and lend a helping hand. 

Come be a part of creating unforgettable moments at DPAC!

What you’ll do:

• Customer Service Approach: Provide excellent customer service with a warm and welcoming smile.
  
• Screening Guests: Monitor designated entrances to screen guests to ensure safety and security.
  
• Guidance and Assistance: Provide directional assistance and guidance to guests as needed.
  
• Crowd Control: Monitor front of house ingress and remain aware of your surroundings.
  

What you’ll bring:

• Adherence to Protocols: Commits to following safety and security protocols and guidelines.
  
• Calm Under Pressure: Demonstrates the ability to remain composed in challenging situations.
  

While your job description provides a roadmap for your role, it’s not set in stone. We value adaptability. So, there may be times when we’ll ask you to stretch your wings and try something new, contributing beyond your regular duties.

Requirements

Physical Requirements:

• Perform duties outdoors in all weather conditions.
  

• Require effective vision and communication skills through speech and listening.
  
• Ability to stand, walk, and climb stairs throughout a shift.
  

Additional Requirements:

• Available for flexible hours, including evenings, weekends, and holidays.
  
• High school Diploma or GED.
  
• Reliable transportation to Durham, NC.
  
• Access to a mobile device such as tablet, personal computer, smartphone for scheduling.
  
• Must be at least 18 years old.
  
• Legally able to work in the United States.
  

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