Job Description

Estate Manager/Head Butler - Prestigious Greenwich, CT Residence | $120,000 - $140,000+ Annual Salary (DOE) + Comprehensive Benefits

A distinguished private residence in Greenwich, CT, seeks an exceptional Estate Manager/Head Butler to oversee and manage all aspects of household operations, ensuring seamless and impeccable service for a discerning family. This is a pivotal role demanding a highly experienced, proactive, and discreet professional with a proven track record in managing high-net-worth households or similar environments. The ideal candidate will possess exceptional organizational, communication, and interpersonal skills, coupled with a deep understanding of refined service and estate management.

Compensation and Benefits:

• Competitive annual salary of $120,000 - $140,000+ (commensurate with experience).
• Comprehensive medical stipend.
• Generous paid vacation (aligned with family schedule).
• Company vehicle provided for family-related transportation.
• Mileage and gas reimbursement for personal vehicle use during errands.
• Potential for performance based bonuses.

Key Responsibilities:

• Estate Management:
  • Oversee all aspects of the residence, ensuring meticulous maintenance and presentation.
  • Manage and coordinate all household staff, including scheduling, training, and performance evaluation.
  • Develop and implement comprehensive household operating procedures and protocols.
  • Proactively identify and address potential issues through regular property inspections and preventative maintenance.
  • Manage and cultivate relationships with external vendors, contractors, and service providers, ensuring quality and cost-effectiveness.
  • Handle property management tasks, including handyman duties and outdoor maintenance coordination.
• Butler/Personal Service:
  • Provide impeccable butler service, anticipating and fulfilling the family's needs with discretion and efficiency.
  • Manage personal errands, including shopping, returns, and inventory control.
  • Assist with meal preparation, including ingredient sourcing and simple culinary tasks.
  • Provide professional chauffeur services, ensuring safe and timely transportation.
  • Manage vehicle maintenance, cleaning, and refueling.
  • Assist with pet care, including scheduling appointments and providing daily care.
  • Support the family with travel arrangements, packing/unpacking, and itinerary management.
  • Coordinate and execute special events, gatherings, and entertainment, both on and off-premises.
• Financial Management:
  • Manage household budgets and expenses, including invoice processing and expense tracking.
  • Handle medical claim submissions and related administrative tasks.
• Flexibility and Adaptability:
  • Be prepared to manage additional properties or assets as required.
  • Be willing to travel domestically and internationally as needed.
  • Be available to work flexible hours, including weekends, holidays, and evenings, to accommodate the family's schedule.

Qualifications:

• Minimum 5+ years of experience as an Estate Manager, Head Butler, or similar role in a high-net-worth private residence, luxury hotel, private yacht, or family office.
• Demonstrated expertise in managing household staff and overseeing complex household operations.
• Exceptional organizational, time-management, and problem-solving skills.
• Impeccable communication and interpersonal skills, with the ability to interact effectively with individuals from diverse backgrounds.
• Strong knowledge of fine dining, service etiquette, and event planning.
• Proficiency in household management software and financial tracking tools.
• Valid driver's license with a clean driving record.
• Discretion, confidentiality, and unwavering integrity are paramount.
• (At Least 3 Professional) Verifiable references and a clean background check are required.
• Must possess valid U.S. work authorization.
• Health requirements including up to date immunizations and flu shots.

Key Improvements and Rationale:

• Title Change: "Estate Manager/Head Butler" is more reflective of the high-level responsibilities.
• Emphasis on Experience: The revised version explicitly requires more years of experience and highlights specific environments (high-net-worth homes, luxury hotels, yachts).
• Clarity and Detail: Responsibilities are broken down into more specific categories (Estate Management, Butler/Personal Service, Financial Management).
• Professional Tone: The language is more refined and professional, appealing to high-caliber candidates.
• Focus on Discretion and Integrity: These qualities are emphasized, crucial for a role of this nature.
• Benefit Expansion: adding the possibility of bonuses, can attract higher quality applicants.
• Schedule Clarity: While flexibility is still required, the job description clearly states that the household operates 7 days a week and that evening, weekend, and holiday work is expected.
• Qualification Expansion: Added the need for knowledge of household management software.

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