Job Description
Our client is seeking a highly skilled and experienced
Estate Manager to oversee the daily operations, maintenance, and long-term projects of multiple high-end properties, with a primary focus on their Midtown Manhattan residence. The ideal candidate is technically proficient, detail-oriented, and has a proven track record managing household system, capital improvement projects, and small domestic teams across multiple locations. The role is based in New York City and requires flexibility for travel, particularly in London, while effectively balancing on-site responsibilities with remote oversight.
Responsibilities: - Manage household inventories, systems manuals, SOPs, and safety/emergency protocols.
- Manage small domestic staff; train staff to ensure adherence to household protocols and high service standards.
- Oversee maintenance, repairs, and troubleshooting of all residential systems (HVAC, electrical, plumbing, Crestron, Lutron, etc.).
- Maintain preventive maintenance schedules and coordinate annual servicing for all home systems and equipment.
- Ensure properties, including vacation rentals, are always guest-ready and properly stocked.
- Lead capital improvement projects from inception through completion including budgeting, vendor selection, proposals, and timeline management.
- Manage vendors and service providers; maintain records, negotiate service agreements, and ensure all vendors are properly insured and cleared with building management.
- Prepare annual operating and project budgets for each property.
- Maintain accurate record of household expenditures, vendor invoice, staff expenses, and vehicle maintenance.
- Oversee and coordinate the movement, installation, and care of a significant art collection, including working with conservators, shippers, and specialists as needed.
- Coordinate logistics for guest visits and vacation stays, ensuring a seamless and elevated experience.
- Travel is required, sometimes on short notice.
- Provide hands-on support and coverage when necessary.
Qualifications: - Minimum 7 years of experience managing high-end private residences for UHNW families.
- Must be based in NYC.
- Expert knowledge of residential building systems and home automation platforms
- Adept with Excel, inventory tracking systems, cloud-based task platforms, and Microsoft Office Suite
- Excellent written and verbal communication skills.
- Physically fit and able to lift/move objects when needed
- Spanish fluency is a plus but not required.
- Must pass a comprehensive background check provide verifiable references.
Schedule: Flexible schedule and 24/7 mindset; ability to support evenings, weekends, or holiday needs when required
Salary: OPEN DOE
Job Tags
Full time, Work at office, Remote work, Flexible hours, Weekend work, Afternoon shift,