Job Description

We are looking for someone to be with us, not just for a good time but also for a long time. With a culture of recognition and a reputation for excellence, Rooted Connections is the ideal organization to develop a long and successful career as an Entry Level Telecommunications Manager! 

Rooted Connections emphasizes the importance of teamwork and professional growth. We value our team members and work diligently to inspire others to make a positive impact. We are formulated on hard work, innovation, and sincerity where people are enthusiastic about our customers and about obtaining success as a team. 

Our Entry Level Telecommunications Managers receive training hand on from top executives. You will have the opportunity to learn from the best, work with cutting-edge technologies, and overcome challenges. You’ll assist in bringing customers the best telecommunications service possible while developing leadership abilities. Our Entry Level Telecommunications Managers w ork in conjunction with the sales and marketing team to establish best practices and refine processes that support customer care objectives and overall sales margins. 

Our Entry Level Telecommunications Managers:

• Update customer account to ensure an accurate record of products and services is captured
• Ensure that customer has a positive experience throughout the ongoing customer relationship
• Shadow Telecommunications Managers to gain leadership skills and develop a concrete understanding of the services and products we offer
• Communicate, engages, and provides the customer with education on products and services
• Displays active listening skills, perceive emotional awareness under challenging situations, and empathize with customers to enhance an overall positive experience 
• Cover all contract details for new customers and problem-solve any questions that may arrive in a professional manner 

Our Entry Level Telecommunications Managers Must have:

• A background in telecommunications, management, sales, leadership, or related fields 
• Natural leadership abilities and an entrepreneurial spirit 
• Incredible problem-solving abilities 
• Great people skills with the ability to build relationships anyone 
• Patience, empathy, and passion
• Confidence and public speaking skills

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