End user technical support analyst - tsa Job at CompuVision Consulting, Inc., Baton Rouge, LA

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  • CompuVision Consulting, Inc.
  • Baton Rouge, LA

Job Description

Title: End User Technical Support Analyst
Location: Baton Rouge, LA
Duration: 1 Year

Job Description:

The scope of the proposed services will include the following:

  • Provide onsite technical support including desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating systems.
  • Provide end user device support including hardware and software troubleshooting, installation, and replacement of products and components.
  • Provide remote software and device support and problem resolution which includes troubleshooting, installation and configuration.
  • Device support includes Mac and Windows desktops and laptops, network and desktop printers, VoIP phones, Wireless Access Points, Local Area Network hardware.
  • Assist with Microsoft M365 Sharepoint and OneDrive content management
  • Assist with Microsoft M365 Office applications support

Expertise and/or relevant experience in the following areas are mandatory:

  • Experience installing new computer hardware, software and peripherals
  • Experience deploying, configuring and managing Windows 10/11, MacOS, iOS and Android devices

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

  • 4+ years in onsite end user hardware and software technical support
  • Basic experience installing and troubleshooting local area network and wireless network hardware components and cabling
  • Experience supporting and managing VoIP phones
  • Experience administering or supporting Microsoft Sharepoint, OneDrive and Office products

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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  • Dice Id: 10468931
  • Position Id: TSA24-10443

Job Tags

Contract work, Local area, Remote job,

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