Job Description

We’re looking to hire an energetic and outgoing doorman with outstanding customer service skills. You’ll need excellent communication skills to answer guest questions and to direct guests to local attractions and events. Your main duties include welcoming guests and guiding them to their destination, whether it be the front desk for check-in and out, parking garage, etc. Assist guests with directions. You’ll ensure that the entrance of the hotel is neat and free of debris and assist in the flow of guest traffic. Your attire will be provided by the hotel and will be required to be professional and neat (slacks and blazer). Comfortable yet professional-looking shoes are required so you can stand on your feet frequently throughout your shift. If you’re a real people person and a team player who can multitask we want to meet you! Apply today for immediate consideration. Responsibilities:

• Greet guests warmly as they enter to create a positive first impression of the hotel
• Guide guests to their destinations as they enter to instill confidence in the guests and ensure the flow of guest traffic at the hotel stays fluid
• Monitor the front entrance of the hotel to ensure it is clean, neat, and free of debris
• Assist guests with directions, restaurant reservations, and other questions they may have about the local area

Qualifications:

• Prior food services, or hospitality service industry experience is preferred but not required
• Must possess a high school diploma or equivalent GED and should speak English well
• Adapt easily to working in a fast-paced team environment with long hours of standing on feet and moving around
• Responsible for communicating politely with customers, skilled at organizing, and have the ability to troubleshoot customer requests or issues quickly, and efficiently

About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Tags

Local area, Immediate start, Shift work,

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