Job Description

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

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Located on the beachfront between the Atlantic Ocean and Currituck Sound, our Sanderling Resort is as an idyllic of a workplace as they come. Between the hotel and private homes on location, the vast ocean and tranquil sound, protective dunes and dancing marsh grasses, and excellent staff with a CARE culture, we think you'll find Sanderling to be an excellent home away from home. Sanderling Resort boasts 120 guest rooms, and 18,448 sq ft of event space. Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Palm University (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn’t love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!)

POSITION SUMMARY:

The Director of Weddings & Events will be responsible for overseeing and managing all aspects of weddings, social events, and celebrations at the resort. This role will focus on creating luxurious, memorable experiences for clients, from the planning stages through the flawless execution of their events. The Director will play a vital role in establishing The Sanderling as a premier venue for weddings and high-end social gatherings, ensuring that every event reflects the brand's commitment to elegance and exceptional service.

ESSENTIAL FUNCATIONS:

Weddings & Social Events Strategy:

• Develop and implement a comprehensive strategy for weddings and social events at The Sanderling, targeting luxury clients and high-profile social functions such as galas, private parties, and milestone celebrations.
• Align the wedding and social event strategy with the resort’s overall sales and marketing goals.

Client Relationship Management:

• Serve as the main point of contact for clients planning weddings and social events, building strong, lasting relationships through personalized service and attention to detail.
• Conduct site visits and consultations with clients to understand their vision, themes, and preferences, offering expert advice on venue setup, décor, menus, entertainment, and other details to create bespoke, memorable experiences.
• Ensure continuous communication with clients throughout the planning and execution process, addressing their needs and concerns promptly and professionally.

Event Planning & Coordination:

• Lead the planning and execution of all weddings and social events, coordinating with clients and internal teams (catering, banquet, audiovisual, housekeeping, and guest services) to ensure seamless execution.
• Customize each event based on the client’s preferences, offering tailored solutions for F&B, décor, entertainment, and other aspects of the event.
• Manage timelines, event logistics, and budgets to ensure successful delivery, from the initial inquiry to post-event follow-up.

Team Leadership & Coordination:

• Collaborate closely with other departments such as F&B, housekeeping, and security to ensure smooth event operations and address any challenges that arise.
• Provide mentorship and guidance to junior staff, ensuring that they uphold high standards for luxury service and guest satisfaction.

Vendor Management:

• Build and maintain strong relationships with external vendors such as florists, event designers, photographers, entertainment agencies, and more, to deliver high-quality, customized events.
• Ensure that vendor services align with The Sanderling’s standards of reliability and professionalism, and manage contracts and negotiations where necessary.

Budgeting & Financial Oversight:

• Develop and manage event budgets, ensuring that all weddings and social events remain profitable for the hotel while providing exceptional value to clients.
• Work closely with the sales team to maximize revenue opportunities, including upselling premium services such as signature culinary experiences, luxury décor options, and entertainment packages.
• Track and analyze financial performance for all weddings and social events, ensuring that revenue goals are met, and expenses are controlled.

Post-Event Follow-Up & Client Feedback:

• Conduct post-event evaluations with clients to gather feedback, ensuring that client expectations were met or exceeded.
• Use feedback to continuously improve the service offerings for weddings and social events and to enhance the guest experience.

Innovation & Trends:

• Stay informed about the latest trends in weddings and social event planning, ensuring that The Sanderling remains at the forefront of the luxury event market.
• Continuously innovate and introduce new concepts for weddings, themed parties, and social events to attract discerning clientele and differentiate The Sanderling from competitors.

Compliance & Safety:

• Ensure that all weddings and social events adhere to local regulations, health and safety standards, and the Sanderling’s internal policies.
• Work with operations teams to ensure that all safety protocols are in place for large gatherings, especially for high-profile social events and weddings.

REQUIREMENTS:

Experience: Minimum of 5-7 years of experience in wedding and social event planning in a luxury hotel or event venue, with a proven track record of handling high-end, large-scale weddings and social gatherings.

Education: Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field preferred.

Skills:

• Exceptional interpersonal and communication skills, with the ability to build relationships with high-profile clients, wedding planners, and vendors.
• Strong organizational skills and attention to detail, capable of managing multiple events simultaneously while delivering exceptional results.
• Leadership experience, with the ability to train and inspire a team to deliver world-class service.
• Expertise in budgeting, negotiation, and revenue management related to luxury events.
• Proficiency in event management software, CRM systems, and Microsoft Office Suite and Delphi
  • Personal Traits: A creative, dynamic, and results-oriented professional with a passion for luxury weddings and social events. Ability to work under pressure and in a fast-paced environment. Drives and supports team work and an engaging and supportive team environment.

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