Job Description

At Norhart, we are driven by a simple purpose: to create a better way to live. We achieve this through our mission to build and manage awesome apartments. Our ambition is to be the best in the world at what we do. With two major divisions—one focusing on the construction of new apartment buildings and the other on the management of those buildings—we are committed to delivering an unparalleled resident experience. This is where you come in.

Position Overview:

As the Director of Property Management, you will oversee the management of all our luxury apartment units, currently totaling 1,000 units. You will be responsible for leading and coordinating all aspects of property management, including marketing, leasing, maintenance, IT, and community-building. Your role will be crucial in ensuring that our residents enjoy an exceptional living experience, from seamless technology use to meaningful community events.

Key Responsibilities:

• Property Management: Oversee all property management functions, including leasing, maintenance, cleaning, capital planning, and projects ensuring that our properties are managed to the highest standards.
• Leadership: Conduct regular one on ones, full team meetings, and training.
• Financial Management: Work with the team to achieve NOI and budget goals. Ensure accurate and timely financial statements to key stakeholders including variance/narrative reporting and reforecasting. Complete annual budgets.
• Compliance: Stays current with changes to local, state, and federal regulations and changes.
• Community Building: Lead initiatives to foster strong, authentic relationships among residents, creating vibrant apartment communities.
• Resident Lifestyle Improvement: Pioneer efforts to continuously enhance the lifestyle of our residents through innovative solutions and services.
• Marketing & Pricing: Develop and lead marketing strategies and pricing initiatives to ensure competitive positioning and maximum occupancy.
• Community Engagement: Oversee initiatives to give back to our local communities, reinforcing our commitment to corporate social responsibility.

Requirements

• Minimum of five years' experience in multi-family housing with three years multi-site leadership experience.
• Previous experience as a Regional Manager, Portfolio Director, Director of Property Management, Area Manager, Multi-Site Manager (large number of units 1,000+).
• Strong understanding of fair housing, local, state, and federal laws, new construction lease-up, and project management.
• Demonstrated leadership skills with the ability to manage cross-functional teams and collaborate across departments.
• Strong financial insight to manage budgets, drive profitability, and make informed decisions.
• A forward-thinking mindset with a passion for innovation and continuous improvement.
• CRM, CPM, CAM preferred.
• Rent Manager Experience preferred.

Benefits

• Fantastic Health Care Plan offering a $0 monthly premium for coverage
• Dental Coverage
• Vision Coverage
• Retirement Plan with company match up to 4% (401K)
• Unlimited Paid Time Off (Vacation & Holidays)
• Volunteer Time Off (16 hours per year of paid time off to volunteer at your favorite charity)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Maternity & Paternity Leave
• Training & Development
• Career Advancement Opportunities
• Ability to work from home, one day a week after orientation and on-boarding time (90-120 days).

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