Job Description

COMPANY OVERVIEW:

Together Resorts is a renowned hospitality company that offers exceptional vacation experiences in North Myrtle Beach, South Carolina. With a commitment to providing top-notch accommodations and services, Together Resorts has established itself as a leader in the industry. The company takes pride in its well-maintained properties, ensuring that guests have a comfortable and enjoyable stay.

The team at Together Resorts is dedicated to creating memorable experiences for their guests. From the moment visitors arrive, they are greeted with warm hospitality and a genuine desire to make their stay as pleasant as possible. The company's focus on customer satisfaction has earned them a loyal following and positive reviews from satisfied guests.

Together Resorts is committed to maintaining high standards of cleanliness, safety, and comfort across all their properties. They invest in regular maintenance and upgrades to ensure that their accommodations are always in top condition. The company also places a strong emphasis on environmental sustainability, implementing eco-friendly practices to minimize their impact on the surrounding environment.

POSITION SUMMARY:

Are you a leader who enjoys being the catalyst of innovation, solving complex problems, and guiding a team toward achieving big goals?

If that describes you, we look forward to receiving your application to join our team as our Director of Operations.

You’re right for this role if you are results-driven and like to meet challenges head-on. Reporting to the CFO and working closely with stakeholders, you’ll have global oversight of all business functions, driving operational efficiency, employee management, and outstanding customer satisfaction. 

In this position, you’ll be essential in influencing the big picture while diving into the details that keep our resorts running smoothly. Contact us today if you're an organized and proactive leader who loves to take on challenges, inspire a team, and see tangible results from your efforts.

RESPONSIBILITIES:

• Collaborate with stakeholders and the CFO to drive business strategy and global operational oversight.
• Lead all STR management functions, including employee, vendor, loss control, and cost management, to ensure efficiency and alignment with company objectives.
• Drive revenue management strategies by optimizing rates, channels, and sources to maximize profitability.
• Champion guest satisfaction, aiming for consistent five-star reviews and exceptional guest experiences.
• Develop and implement training programs for employees and vendors to maintain high service and performance standards.
• Manage the Property Management System (PMS), website, and operational tools, ensuring innovation and efficiency across all resources.
• Cultivate strong relationships with vendors, industry peers, and technology providers to enhance partnerships and operational success.

QUALIFICATIONS:

• Bachelor’s degree in Business, Operations, or related field: Your academic background equips you to drive strategic success with confidence and authority.
• 3-5 years of experience in operations management: You have a proven track record of delivering results and managing complex functions in fast-paced environments.
• Proven leadership experience: Assertive and confident, you thrive in dynamic settings, guiding teams to exceed goals while maintaining control of the overall strategy.
• Strategic mindset with strong problem-solving abilities: You adapt quickly, generate innovative solutions, and align actions with the organization's evolving goals.
• Outstanding communication and relationship-building skills: We value your ability to influence and motivate others, creating a collaborative atmosphere that drives team success.
• Proficiency in operational software and tools: Experience with project management platforms and data-driven decision-making tools to track performance metrics, streamline workflows, and enhance operational efficiency. Familiarity with real estate management systems is a plus.
• Adept at managing multiple priorities in a fast-paced environment: You enjoy taking on challenges and executing tasks efficiently, ensuring timely and effective outcomes.

COMPENSATION & BENEFITS:

Annual Salary: $110,000 OTE 

Benefits: Insurance reimbursement available

• Paid time off such as PTO, sick days, and vacation days

Schedule: Available Monday through Saturday, with the flexibility to be available on Sundays as needed.

Apply now to take the next step in your career with Together Resorts!

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