Job Description

Mayor's Office of Talent and Workforce Development

Position:

Director, Data & Impact

Job Number: 44081

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five

boroughs, coordinating public agencies and departments, and managing public property. New York

City Mayor Eric Adams is head of the executive branch of New York City's government. Previously,

Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn

borough president. The Adams’ administration is leading the fight to serve the people of the greatest

city in the world, ensuring delivery of efficient and effective services, working to make New York City’s

economy stronger, reducing inequality, improving public safety, and making the city more affordable

that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as

we actively seek diverse talents from various sectors to join our team. For current job opportunities

visit our careers page.

The Team You’ll Work With

NYC Talent is responsible for the City’s talent and workforce development system that benefits city

residents, employers, and the economy. NYC Talent seeks new and effective ways to scale and sustain

productive public/private partnerships, to develop and match talent to promising careers, to align

education, career preparation and skills training programs across City government, and to coordinate

program and fiscal data across stakeholders to provide a comprehensive view of the talent system with

the goal of making progress towards the citywide employment objectives laid out in Executive Order

#22.

The Problems You’ll Solve

NYC Talent is seeking a Director of Data & Impact to support the data collection, analysis, and reporting

needs required of the Mayor’s office charged with ensuring the City’s talent and workforce

development system benefits city residents, employers, and the local economy. Emblematic of this

work is Jobs NYC, a multi-pronged citywide effort to reduce barriers to economic opportunities and

deliver workforce development services directly to communities across the five boroughs that are

experiencing high unemployment.

To support this important work, the Director will leverage data from across the Administration to help

design and implement data systems and dashboards to monitor and illustrate both the current state of

workforce programming across the system, as well as to document progress toward strategic citywide

goals of creating a more equitable and inclusive economy. The Director will also support the

development of new tools and platforms—including maps and other visualizations—that make more

transparent and actionable jobseeker, employer, and policy data, reflecting both system views as well

as insights and outcomes disaggregated by population, economic sector, occupation, and geography.

The Director’s work will also support improved performance management and service delivery across

agency boundaries, including for intersecting programs at the Department of Small Business Service

(SBS), Human Resources Administration (HRA), Department of Youth and Community Development

(DYCD), City University of New York (CUNY), NYC Opportunity (NYCO), and others. The role will work

with a diverse range of complex quantitative and qualitative data and relevant stakeholders, including

government agencies, intermediaries, career services providers, and education institutions. The

Director will also work with private employers and their data to support the integration of industry

metrics and narrative insights into the public talent and workforce development system to improve

jobseeker outcomes citywide.

This position will report to the Executive Director of Data & Impact and will work collaboratively across

NYC Talent staff, City Hall staff, City agencies, and external stakeholders.

Job responsibilities include, but are not limited to:

• Collecting, extracting, reviewing, analyzing and visualizing a high volume of complex and diverse

data sets relating to NYC’s economy and workforce (including data from multiple datasets,

platforms, years, and programs).

• Examine publicly available labor, education, and economic data sets (such as those with the

NYS Department of Labor or released by educational institutions) to identify workforce

occupational shortages, trends, and other key labor issues impacting the local economy.

• Work with service delivery organizations—including City agencies, training providers,

employers, community partners and other stakeholders—to validate NYC Talent’s

understanding of the labor market and guide areas for future investigation and investment.

• Support development of NYC Talent survey design, collection, analysis, and reporting.

• Work with leadership to ensure NYC Talent and partners’ economic and workforce

development initiatives have robust data collection and evaluation plans that are both feasible

and connected to NYC Talent’s systems change goals.

• Prepare evaluative findings of City workforce development initiatives.

• Conduct data research independently and collaboratively, including the design of investigative

plans and strategies, literature review, analysis, and reporting.

• Performing analytics tasks using procurement, contract and workforce data from different data

sources in an accurate and timely manner.

• Developing and maintaining dashboards as needed using software, such as Airtable, Tableau, or

Power BI.

• Developing, producing and maintaining queries and integration solutions to support NYC

Talent's reporting and data analysis needs.

• Conducting data and technical analyses to monitor program and system performance.

• Representing NYC Talent at interagency meetings and various external meetings and events

related to data and reporting.

• Developing training materials and conducting training on data reporting, as needed.

• Creating guidance documents for internal staff and external users detailing updates to queries

and reports.

• Producing reports for NYC Talent, including, but not limited to, quarterly labor market reports.

• Performing special projects, generating ad hoc reports and analyses as needed, including

drafting talking points and presentations for internal and external meetings and reviewing and

editing proposals or policies related to the initiative.

• Preparing routine and ad hoc reports and presentations with program performance data,

graphs, and service trends.

• Spearheading ad hoc special projects and strategic initiatives.

• Informing recommendations for optimizing priority initiatives; and developing performance

indicators to measure impact of current and new program and policy priorities.

• Identify data sources that are of strategic relevance to NYC Talent’s work.

• Support the production of white papers and similar industry briefs about the state of the labor

market and workforce development ecosystem.

• Manage relationships with key stakeholders, including those at government agencies or offices,

industry associations, employers, labor unions, and educational institutions.

• Collaborate and maintain relationships with representatives from regional labor market

analytics groups such as the New School’s Center for NYC Affairs, Center for an Urban Future

(CUF), and the CUNY Labor Market Information Services.

• Support the work of third-party consultants, as needed.

• Performing other duties as assigned.

About You

Minimum Qualification Requirements:

• You are a New York City resident within 90 days of employment.

• You are authorized to work within the United States.

• You are a curious nature, a desire to help New Yorkers, and an interest in public service.

• You have strong writing skills.

• You have excellent computer and writing skills and significant experience with Microsoft Office

applications, particularly Microsoft Word, Excel, and Outlook.

• You are extremely detail oriented, with excellent organization, planning, coordination, and

multi-tasking skills.

• You have strong interpersonal skills with the ability to work both independently and in a diverse

team environment with all levels of supervisory and frontline staff.

• You have the ability to communicate effectively with all levels of staff and external

stakeholders.

• You have careful discretion and experience handling confidential and/or sensitive information.

• You have relevant experience with labor market information, workforce development, or public

policy.

• You have the ability to extract and manipulate complex data sets from multiple sources.

• You have proven capacity in project management skills, including organizing and strategic

planning.

• You have experience with data visualization and reporting tools, such as Tableau, Power BI, or

Oracle Analytics Cloud.

• You have knowledge of statistical programming languages, such as SQL, R or Python.

• You have the ability to interface and build partnerships with all supervisory and frontline staff,

including senior management and other respective stakeholders from both in and outside of

government.

• You have the ability to communicate complex technical matters effectively to diverse

audiences.

• You have 4-6 years of relevant professional leadership experience working in data analysis,

public policy analysis, program implementation, and project management or a relevant field

and a bachelor’s degree from an accredited college or university; or 7-8 years of relevant

professional leadership experience in a relevant field.

Preferred Skills:

• You have 1-2 years of managerial experience, including managing people and complex projects.

• You have familiarity with the City’s compliance reporting requirements, management

indicators, data sharing and open-data standards.

• You have a working knowledge of City data and technology systems

• You have strong oral and visual communication skills

• You have an advanced degree(s) in relevant discipline.

Salary

The City of New York Office of the Mayor’s compensation package includes a market competitive

salary, equity for all full-time roles and exceptional benefits. Our cash compensation range for this role

is $103,000 to $120,000 .

Final offers may vary from the amount listed based on candidate experience and expertise, and other

factors.

Apply Now!

Equal Opportunity | Diversity Equity & Inclusion Statement

The Office of the Mayor is an is an inclusive equal opportunity employer committed to recruiting and

retaining a diverse workforce and providing a work environment that is free from discrimination and

harassment based upon any legally protected status or protected characteristic, including but not

limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual

orientation, veteran status, gender identity, or pregnancy.

The Adams Administration values diversity — in backgrounds and in experiences that is reflective of

the city it serves. Applicants of all backgrounds are strongly encouraged and welcome to apply.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable

accommodation if you are unable or limited in your ability to access job openings or apply for a job on

this site as a result of your disability. You can request reasonable accommodations by EEO at

EEO@cityhall.nyc.gov.

New York City Residency Is Required Within 90 Days of Appointment

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