Job Description
Primarily responsible for:
- Supporting the Product Manager to make sure their service meets performance requirements
- Communicating service performance against key indicators to internal and external stakeholders
- Ensuring highquality analysis of agency transaction data
- Supporting the procurement of the necessary digital platforms to support automated and realtime collection and presentation of data
- Sharing examples of best practice in digital performance management across government
- Identifying delivery obstacles to improving transactional performance in agencies and working with teams to overcome those obstacles
Requirements
Basic Qualifications:
- ACTIVE or EXPIRED IRS MBI is Required.
- Minimum Five (5) years of experience specifying collecting and presenting key performance data and analysis for a given digital service.
- Supports Product Managers by generating new and useful information and translating it into actions that shall allow them to iteratively improve their service for users.
- Possesses analytical and problemsolving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web analytics financial data and user feedback.
- Confident in explaining technical concepts to senior officials with limited technological background.
- Comfortable working with data from gathering and analysis through to design and presentation.
Summary of Essential Skills:
- Performance Monitoring: Splunk AppDynamics
- Data Presentation: Excel PowerPoint
- Web & Clientside Performance: JavaScript React WCAG 2.0 standards
- DevOps & Infrastructure: Jenkins Kubernetes AWS
- Database Performance: SQL Oracle PostgreSQL
- Agile Methodology: SAFE Scrum Kanban
Basic Qualifications: Minimum Five (5) years of experience specifying, collecting, and presenting key performance data and analysis for a given digital service. Supports Product Managers by generating new and useful information and translating it into actions that shall allow them to iteratively improve their service for users. Possesses analytical and problem-solving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web analytics, financial data, and user feedback. Confident in explaining technical concepts to senior officials with limited technological background. Comfortable working with data, from gathering and analysis through to design and presentation. Summary of Essential Skills: Performance Monitoring: Splunk, AppDynamics Data Presentation: Excel, PowerPoint Web & Client-side Performance: JavaScript, React, WCAG 2.0 standards DevOps & Infrastructure: Jenkins, Kubernetes, AWS Database Performance: SQL, Oracle, PostgreSQL Agile Methodology: SAFE, Scrum, Kanban Salary: $85,000 to $150,000 with benefits Benefits: 1. Holiday Benefit 10 holidays per year 2. Vacation Benefit 10 vacation days per year, Accrued on a weekly basis. 3. Sick Leave Benefit 5 Personal/Sick Leaves per year. Accrued on a weekly basis. 4. Medical Insurance Reimbursement Benefit Medical Insurance Allowance (QSEHRA).Reimbursement (Eligibility date dependent on enrollment. Employee purchase own plan) 5. AFLAC Supplemental Insurance Plan AFLAC Supplemental Insurance Plan available. 6. 401(K) Retirement Plan 401(K) Retirement Savings Plan.
Job Tags
Holiday work, Full time, Temporary work,