Job Description

Job Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

 

As a Senior Product Delivery Associate in the Customer Authentication Platform, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

 

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Create detailed requirements for use cases and flows
• Manage intake, dependency management, release management, customer communication, product operationalization, and product performance reporting, while highlighting opportunities to improve efficiencies
• Work with the Risk Control teams to enable break remediation planning and Software Development Lifecycle controls
• Create various status update materials for inclusion in presentations to stakeholders and customers

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes 
• Write detailed requirements
• Proven ability to question assumptions, identify opportunities within existing practices, and be results-driven
• Experience with delivering solutions through agile methodologies and new technologies
• Knowledge of product release, deployment processes, and product lifecycle management
• Ability to manage multiple projects simultaneously
• Understanding of distributed/cloud technologies
• Ability to work well both collaboratively and independently in an ever-changing business environment

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Proven ability to question assumptions, identify opportunities within existing practices, and be results-driven
• Write detailed requirements
• Understanding of distributed/cloud technologies
• Ability to manage multiple projects simultaneously
• Understanding of distributed/cloud technologies
• Ability to work well both collaboratively and independently in an ever-changing business environment

 

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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