Job Description
Call Center Manager Wanted! Salary + Commission and Overrides $60,000-$90,000 EZ Baths of Louisiana is a 10+ year old multi million dollar Home Improvement company that is seeking a Call Center Manager. We are one of the largest Home Improvement companies in the area with one of the most recognized names in our field. Your team will have a warm list to call from. We are looking for someone to manage 5-12 callers that are able to set leads for our sales staff. We have over 5,000 warm leads to be called on ! This candidate would also be responsible for overseeing our Internet marketing department as it relates to lead generation with cost and expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Develops and manages marketing operating budgets for Telemarketing Dept.
- Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
- Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions. . .
- Guides preparation of marketing activity reports and presents to executive management.
- Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
- Directs Promotion forecasting activities and sets performance goals accordingly.
- Directs staffing, training, and performance evaluations to develop and control call center and marketing programs.
- Directs market channel development activity and coordinates lead distribution for sales territories with various goals and quotas.
- Coordinates liaison between sales department, marketing and the call center.
- Analyzes and controls expenditures of division to conform to budgetary requirements. .
- Prepares periodic report showing sales volume, potential sales, and areas of proposed client base expansion.
- Reviews and analyzes sales performances against programs, quotas and plans to determine effectiveness.
- Directs product research and development.
- Other duties may be assigned.
Skills/Qualifications: Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management, Sales Planning, Competitive Analysis, Understanding the Customer, Product Development, Client Relationships, Creative Services
You will receive: - Base salary + Bonuses and Overrides
- Room for growth
- Great work environment
- Warm calling material
- Inbound and outbound
Please send a resume or call Andy to set up a personal interview (703)980-4118.
Job Tags
Full time,