Behavioral Health Care Manager Job at Optum, Everett, WA

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  • Optum
  • Everett, WA

Job Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.


The Behavioral Health Care Manager (Pediatrics) is a core member of the Collaborative Care team, including the patient’s medical provider and psychiatric consultant, as well as the larger primary care team. The Behavioral Health Care Manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient’s medical provider and, when appropriate, other mental and medical health providers

.
Primary Responsibilitie

  • s:Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient’s medical provider and, when appropriate, other mental health provide
  • rsScreen and assess patients for common mental and health disorders. Facilitate patient engagement and follow-up ca
  • reProvide patient and family education about common mental health disorders and the available treatment optio
  • nsSystematically track treatment response and monitor patients (via video, in person or by telephone) for changes in clinical symptoms and treatment side effects or complicatio
  • nsSupport psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatme
  • ntProvide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g.e.g., positive parenting support or anxiety management) as clinically indicat
  • edParticipate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person or via Electronic Health Reco
  • rdTrack patient follow up and clinical outcomes using a registry; document in-person and telephone encounters in the registry and use the system to identify and re-engage patien
  • tsDocument patient progress and treatment recommendations in EHR and other required systems to be shared with medical providers, psychiatric consultant, and other treating provide
  • rsFacilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health ca
  • reFacilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, mental health specialty car
  • e)Provide brief, in-person individual interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, parenting support, or other treatments as appropria
  • tePerforms other duties as assign

ed
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested

in.
Required Qualificati

  • ons:Master’s degree in a mental health-related f
  • ieldLICSW, LM (LMHC), or LF (L
  • MFT)AHA-BLS certifica
  • tion2+ years of post-graduate experi

ence
Preferred Qualificat

  • ions:LSWAIC, LMHCA, or
  • LMFTAExperience working with children and adolescents, and their fam
  • iliesExperience with assessment and treatment planning for common mental health diso
  • rdersDemonstrated ability to collaborate and communicate effectively in a team se
  • ttingAbility to maintain effective and professional relationships with patient and other members of the care
  • teamAbility to effectively engage patients in a therapeutic relationship, when approp
  • riateAbility to work with patients by telephone and video, as well as in p
  • ersonWorking knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., positive parenting support or anxiety manage

ment)

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