Job Description

1. Monitors, initiates, and maintains communication with various control rooms via radio, telephone and intercoms.  2. Monitors and operates central security console to detect and dispatch protective services or other personnel to the scene of alarms.  3. Receives, analyzes, and coordinates responses to telephone calls for all security services. Observes various monitoring systems for access control and fire alarms. Acknowledges event so that alarm is recorded. Observes monitors to detect street or property crimes.  4. Records activities occurring during shift through dispatch reporting and ensures communication of this information to incoming shift. Recommends and initiates corrective action for security system issues. 5. Responsible for the utilization and maintenance of CCTV throughout the campus and has working knowledge of alarm protocol and notification policies for the entire campus. 6. May perform other duties as assigned.



Required Skill/ability 1: Strong interpersonal and verbal communication skills.



Required Skill/ability 2: Ability to work in a team environment.



Required Skill/ability 3: Ability to effectively utilize assorted technology platforms.



Required Skill/ability 4: Ability to multi-task and monitor various displays at all times.



Work Week: Flexible or Non-Standard (for anything other than Standard)



Posting Position Title: Security Communications Officer



University Job Title: Alarm Station Oper Univ Security Progs

High school level education or equivalent and four years of experience in security, law enforcement, military police, or customer service; or an Associate's degree and two years of experience.

About Yale University

Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.

Connections working at Yale University

Job Tags

Flexible hours, Shift work,

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