Job Description

We are hiring for a Customer Service - Air Logistics Specialist for a global transport and logistics company in Tulsa, OK. This is a 2-3 month position that may grow into a more permanent position for the right candidate.

This position does require previous experience in a freight forward / logistics role.

Duties & Responsibilities

• Interacts with customers providing impeccable customer service via telephone and email to provide support and information.

• Ensures that appropriate actions are taken to resolve customer concerns.

• Maintains customer accounts and records of customer interactions with details of orders and inquiries.

• Coordination of all aspects of the export & import processes (including, but not limited to, billing, rate quotation, approval of vendor invoices, etc.)

• Scheduling of pick-ups daily

• Responsible for rating shipments correctly per the SOP  

• Mandatory daily correspondence with overseas offices

• Work closely with other departments to deliver high level of service to customers.

• Perform other duties as assigned.

Required Skills/ Abilities

• In depth knowledge of export & import procedures

• Solid knowledge of domestic and international geography including countries, major cities

• Ability to be profit conscious.

• Ability to work with demanding deadlines.

• Ability to establish priorities and accomplish multiple tasks, must be organized –

• Must be detail oriented, thorough, and accurate and have the ability to efficiently solve problems.

• Proven analytical and problem-solving skills.

• Good planning and organization skills; ability to multitask and be a self-starter.

Pay Details: $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Job Tags

Hourly pay, Holiday work, Permanent employment, Contract work, Temporary work, For contractors, Local area, Overseas,

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