Job Description

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Job Details

Working Title: Adult Protection Quality Assurance Consultant

Job Class: Human Services Program Representative 2

Agency: Human Services Department

• Job ID : 80821
• Location : St. Paul
• Telework Eligible : Yes
• Full/Part Time : Full-Time
• Regular/Temporary : Unlimited
• Who May Apply : Open to all qualified job seekers
• Date Posted : 10/08/2024
• Closing Date : 10/22/2024
• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
• Division/Unit : DHS-Central Office / ADSA AG/AS AdultProtectionPoli
• Work Shift/Work Hours : Day Shift, 8:00am-4:30pm
• Days of Work : Monday - Friday
• Travel Required : Yes, up to 10%
• Salary Range: $31.92 - $47.05 / hourly; $66,648 - $98,240 / annually
• Classified Status : Classified
• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status : Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

The Adult Protection Quality Assurance Consultant will perform advanced professional work to implement the commissioner’s responsibility for supervision of the county administered vulnerable adult protection system and administration of the Minnesota Adult Abuse Reporting Center (MAARC). The incumbent is responsible for in-depth understanding of state and federal policy, program standards, data and funding for the vulnerable adult protection and home and community bases services systems.

Responsibilities include:

• Analyze policy, standards and data to identify needs
• Make recommendations, plan and implement improvements in compliance, quality, equity, safety and outcomes that have broad public impact on the most vulnerable people in our state
• Manage complex processes associated with local, state and federal funding
• Lead complex projects for evaluation and quality improvements in adult protection programs and services for vulnerable adults who have experienced, or are at risk of, physical, sexual or emotional abuse, financial exploitation, caregiver neglect, or neglect from not obtaining the food, shelter, clothing, healthcare, or supervision necessary to maintain their health
• Serve as an expert in reconsideration for maltreatment determinations and coordinates the Vulnerable Adult Maltreatment Review Panel

The incumbent works with administrative direction and a high degree of independence. The incumbent works closely to maintain relationships with internal and external partners including across the division, with outside state and federal agencies and organizations, as well as county and tribal program administrators and leaders. Leadership and change management skills are required for this position.

Qualifications

Minimum Qualifications

3 years of specialized professional experience in adult protection policy and program administration demonstrating the following:

• Experience with issues surrounding prevention, awareness, reporting, assessment, investigation, service interventions and person-centered outcomes for vulnerable adults who have experienced, or are at risk of, maltreatment
• Understanding and ability to analyze policy, data and fiscal reports for funding streams such as Medical Assistance, state and federal grants, allocations and appropriations as well as local resources expended by local agencies

Preferred Qualifications

• Implementing principles and procedures for monitoring and tracking allocations, expenditures and outcomes for local agencies through Brass (Budgeting, Reporting and Accounting for Social Services), Random Moments Time Studies and state produced financial reports
• Quality assurance methods and evaluation
• Project management standards and principles
• Strong analytical skills including business analysis processes
• Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.


REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to

Contact

If you have questions about the position, contact Angelo Flowers at Angelo.Flowers@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Part time, Local area, Remote job, Work from home, Flexible hours, Shift work, Day shift, Monday to Friday,

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